I visited Bolay in Coral Springs tonight and had a really positive experience, thanks in large part to the wonderful service we received. One of the things that matters most to me is feeling welcomed the moment we walk into a restaurant, and our server, Sienna, did exactly that. She greeted us warmly right away, which made us feel acknowledged and comfortable from the start. What really stood out was how accommodating she was. I’m particular about having fresh fish, and when I asked if there was any fresh salmon coming out, Sienna didn’t just give me what was available. Instead, she made sure I got two fresh pieces of salmon, which I really appreciated. It showed that she truly cared about our experience and was willing to go the extra mile. She was also very patient and friendly with my mom and sister, making the whole meal pleasant for all of us. Overall, the great customer service we received from Sienna definitely made our visit memorable. We’ll be happy to come back again!
Bolay Fresh Bold Kitchen
Excerpts
I visited Bolay in Coral Springs tonight and had a really positive experience, thanks in large part to the wonderful service we received. One of the things that matters most to me is feeling welcomed the moment we walk into a restaurant, and our server, Sienna, did exactly that. She greeted us warmly right away, which made us feel acknowledged and comfortable from the start. What really stood out was how accommodating she was. I’m particular about having fresh fish, and when I asked if there was any fresh salmon coming out, Sienna didn’t just give me what was available. Instead, she made sure I got two fresh pieces of salmon, which I really appreciated. It showed that she truly cared about our experience and was willing to go the extra mile. She was also very patient and friendly with my mom and sister, making the whole meal pleasant for all of us. Overall, the great customer service we received from Sienna definitely made our visit memorable. We’ll be happy to come back again!
I’m extremely disappointed with the recent quality of food at BOLAY. Last time, I received moldy, squished avocados, and this time, I was served burnt, roasted sweet potatoes. Roasted sweet potatoes don’t EQUAL or mean it’s burnt; they should be cooked to a desirable texture. Burnt food is unappetizing and can be harmful to health. As a regular customer who’s been coming to Bolay for a while and prioritizes healthy food options, I’m highly frustrated that the quality has deteriorated. The Kale salad, which used to be my favorite, was very dry and unappetizing, It’s usually mixed with a light dressing and they didn’t even include that so it was very hard to enjoy it. The fact that I peed $17 plus for a plate of food that I couldn’t enjoy is not right and a waste of my money. The worst part is They only gave me Five pieces of sweet potato, this is the stingiest I’ve ever seen them be they usually give good portions I don’t know what was going on tonight. I let them know may they please change the roasted burnt sweet potatoes and they said that all of the potatoes are chard and burnt, this is very bad customer Service and very unprofessional and not fair to customers that are spending money on food at a restaurant that claims to be quality. Pictures attached below.
I’m extremely disappointed with the recent quality of food at BOLAY. Last time, I received moldy, squished avocados, and this time, I was served burnt, roasted sweet potatoes. Roasted sweet potatoes don’t EQUAL or mean it’s burnt; they should be cooked to a desirable texture. Burnt food is unappetizing and can be harmful to health. As a regular customer who’s been coming to Bolay for a while and prioritizes healthy food options, I’m highly frustrated that the quality has deteriorated. The Kale salad, which used to be my favorite, was very dry and unappetizing, It’s usually mixed with a light dressing and they didn’t even include that so it was very hard to enjoy it. The fact that I peed $17 plus for a plate of food that I couldn’t enjoy is not right and a waste of my money. The worst part is They only gave me Five pieces of sweet potato, this is the stingiest I’ve ever seen them be they usually give good portions I don’t know what was going on tonight. I let them know may they please change the roasted burnt sweet potatoes and they said that all of the potatoes are chard and burnt, this is very bad customer Service and very unprofessional and not fair to customers that are spending money on food at a restaurant that claims to be quality. Pictures attached below.
I love Bolay!! But I love it even more when the staff is friendly and helpful!! Staff member Isaiah was amazing here at the Wiles Road, in Coral Springs location. I had my daughter with me and she was still deciding what she wanted, and he was so patient, kind and friendly. It made our experience so pleasant!! And the food was so fresh and delicious!!