Stopped in for a drink at the bar and had a horrible experience. The Bloody Mary I ordered using the menu name was not what was provided. The next mule had a long hair on the glass by the rim. I mentioned it and the barkeep seemed put out to make a new one. Who serves an olive with no pimento? In a $9 drink?! We tried to ask what was good to do in town and she said there are some restaurants and mentioned the mall- there isn't anything open in the mall! She had no customer service skills and lakes engaged conversational skills. O asked about the upcoming regatta and she had nothing to say. From my side I was off put by her attitude after the first drink was presented and she definitely put the salt in The name!! My husband was so off-put by her attitude he didn't want to eat at the bar and we decided to spend our money elsewhere!! I told her I was only leaving 10% because of her poor service, but I was leaving something. She did tell us "I have good customer service skills" and, as we all know - if you have to tell someone you do, you don't!
Brick Salt Bar+Kitchen
Excerpts
Stopped in for a drink at the bar and had a horrible experience. The Bloody Mary I ordered using the menu name was not what was provided. The next mule had a long hair on the glass by the rim. I mentioned it and the barkeep seemed put out to make a new one. Who serves an olive with no pimento? In a $9 drink?! We tried to ask what was good to do in town and she said there are some restaurants and mentioned the mall- there isn't anything open in the mall! She had no customer service skills and lakes engaged conversational skills. O asked about the upcoming regatta and she had nothing to say. From my side I was off put by her attitude after the first drink was presented and she definitely put the salt in The name!! My husband was so off-put by her attitude he didn't want to eat at the bar and we decided to spend our money elsewhere!! I told her I was only leaving 10% because of her poor service, but I was leaving something. She did tell us "I have good customer service skills" and, as we all know - if you have to tell someone you do, you don't!
Ordered the Cajun Pasta with Chicken and a Cheesecake. It was through room service as I was staying there. The pasta had almost no sauce and there was no Cajun flavor. The cheesecake was delicious but at $9, the portion was too small.
Ordered the Cajun Pasta with Chicken and a Cheesecake. It was through room service as I was staying there. The pasta had almost no sauce and there was no Cajun flavor. The cheesecake was delicious but at $9, the portion was too small.
Gave a 1 star, but wasn't earned. Sat at a table. Waitress was presenting check to a few tables nearby. Tried to get her attention verbally. Was ignored. She then intentionally turned her back to us. The patrons at the tables were alarmed by her behavior. Got up and left. Food and drinks looked like it would be good. After our event, restaurant and bar was closed (10 pm), although there were many who would have enjoyed access