Vegan Restaurant

Cenote Grill

0 (0 reviews) · $$$$ · escondido · Strict-vegan verified
Fully vegan
Directions
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.

Excerpts

A very American Mexican food place. We got seated right away. They brought chips and salsa right away. The salsa that came with. It were very light in heat so I asked for something hotter and they brought two delicious much spicy salsa. Ordered the taquitos à la cart and they were on very thick tortillas And we’re OK. Ordered the shrimp, agave lime dinner platter and they were very sweet and shrimpy. Also ordered the chili Riano and it was 10 out of 10 stars. Absolutely delicious. Also tried the margaritas and they’re a bit sweet.

A very American Mexican food place. We got seated right away. They brought chips and salsa right away. The salsa that came with. It were very light in heat so I asked for something hotter and they brought two delicious much spicy salsa. Ordered the taquitos à la cart and they were on very thick tortillas And we’re OK. Ordered the shrimp, agave lime dinner platter and they were very sweet and shrimpy. Also ordered the chili Riano and it was 10 out of 10 stars. Absolutely delicious. Also tried the margaritas and they’re a bit sweet.

One Hour Wait... and Then a Rude Response Yesterday my sister, my husband, and I stopped by Cenote Grill after a long day hoping to enjoy a good meal. The restaurant only had about 4-6 tables occupied. We were seated and our order was taken. After that, we watched several people arrive after us, get their food, eat, and leave while we were still waiting. After an entire hour, I went inside to ask about our order. Only then did they go check, and it became clear our order had simply been forgotten. We decided to leave. My husband went to pay for the drinks we had ordered, and instead of apologizing, the owner told him: "If you're not going to wait for your food, it's your loss. I know what I'm going to have for dinner." Mistakes happen, but rude and dismissive customer service is unacceptable. Unfortunately, we never even got to try the food because the experience was already ruined.

One Hour Wait... and Then a Rude Response Yesterday my sister, my husband, and I stopped by Cenote Grill after a long day hoping to enjoy a good meal. The restaurant only had about 4-6 tables occupied. We were seated and our order was taken. After that, we watched several people arrive after us, get their food, eat, and leave while we were still waiting. After an entire hour, I went inside to ask about our order. Only then did they go check, and it became clear our order had simply been forgotten. We decided to leave. My husband went to pay for the drinks we had ordered, and instead of apologizing, the owner told him: "If you're not going to wait for your food, it's your loss. I know what I'm going to have for dinner." Mistakes happen, but rude and dismissive customer service is unacceptable. Unfortunately, we never even got to try the food because the experience was already ruined.

This place really needs to get a lit sign or at least point a spotlight on their banner otherwise it's tough to find. This is a great little place that was recommended by a friend and it didn't disappoint! The burritos are awesome, and the staff is incredibly friendly. We waited a while for our food but it was worth it. We all got burritos, and we also got the flan which was by far the best I've ever had and that's saying something. I also highly recommend the poblano soup! It's very rich so a cup is probably fine. I couldn't imagine getting a large bowl of it unless you're sharing it with like two other people and eating something else to mix it up. But it was excellent! Highly recommend this place