Vegan Restaurant

Halal Bros Grill Rosedale

0 (0 reviews) · $$$$ · queens · Strict-vegan verified
Fully vegan
Directions
AI-summarized · 0 reviews
This vegan eatery has a dedicated parking area on the side of the store, a welcome convenience in the area. However, reviewers have consistently noted that the food is merely "ok," with some dishes, such as the grilled items, being overcooked or burnt. The portions are also described as "ok," without any notable praise. Reviewers have also noted issues with the service, including a visibly irritated staff member who seemed put off by a polite request for additional salad dressings. The eatery is not set up for dining in, with no seating or tables, so customers must order out. Unfortunately, this location has not impressed repeat visitors, with one reviewer stating it will be their last time patronizing the location.
Synthesized from 5 reviews · @cf/meta/llama-3.1-8b-instruct

Excerpts

The place is ok. We placed a big order and the food was ok. Some of the grill chicken was actually over cooked and a bit burnt. The portions are ok. The place is not set up for dinning in as there are no settings or tables. You have to order out. The good part is that they have a dedicated parking area on the side of the store which is a bless in this area. Overall, compared to other similar fast food places this is just on the ok not the great side. The staff consists of friendly young adults or teenagers.

The place is ok. We placed a big order and the food was ok. Some of the grill chicken was actually over cooked and a bit burnt. The portions are ok. The place is not set up for dinning in as there are no settings or tables. You have to order out. The good part is that they have a dedicated parking area on the side of the store which is a bless in this area. Overall, compared to other similar fast food places this is just on the ok not the great side. The staff consists of friendly young adults or teenagers.

The place is ok. We placed a big order and the food was ok. Some of the grill chicken was actually over cooked and a bit burnt. The portions are ok. The place is not set up for dinning in as there are no settings or tables. You have to order out. The good part is that they have a dedicated parking area on the side of the store which is a bless in this area. Overall, compared to other similar fast food places this is just on the ok not the great side. The staff consists of friendly young adults or teenagers.

I hate to say this but this is my last time patronizing this location. My first experience was great. no issues at all. The second visit was less pleasant. When I asked nicely for two additional dressings for two bowls of salad (after only receiving two, the young black lady assisting me seemed visibly irritated. The guy was nice enough to ask what meat I wanted for my mix chicken. On my third visit, I placed the same order as usual. This time, the employee mixed lamb and chicken without asking. When I asked whether I could choose the type of chicken, he said yes, so I requested jerk chicken and lamb. At that point, the bowl had to be remade, and he appeared irritated. Unfortunately, there is no way to specify this on the kiosk, which is why I waited in line to clarify my order when I get to the counter. Almost half the people there seemed unhappy or disengaged. I can relate, having felt that way about jobs when I was younger, but being on the other side of the fence now has made me understand how important customer service truly is. Many businesses lose customers because of poor customer service, and I know many people who have done the same. I can’t speak on the other food, but their salads are definitely good, along with the dressings and sauces. But the service is terrible. I shouldn’t have to walk on eggshells just to get condiments that should already be included with my order, or have to accept whatever I’m given without a choice when I’m the one spending my money.

I hate to say this but this is my last time patronizing this location. My first experience was great. no issues at all. The second visit was less pleasant. When I asked nicely for two additional dressings for two bowls of salad (after only receiving two, the young black lady assisting me seemed visibly irritated. The guy was nice enough to ask what meat I wanted for my mix chicken. On my third visit, I placed the same order as usual. This time, the employee mixed lamb and chicken without asking. When I asked whether I could choose the type of chicken, he said yes, so I requested jerk chicken and lamb. At that point, the bowl had to be remade, and he appeared irritated. Unfortunately, there is no way to specify this on the kiosk, which is why I waited in line to clarify my order when I get to the counter. Almost half the people there seemed unhappy or disengaged. I can relate, having felt that way about jobs when I was younger, but being on the other side of the fence now has made me understand how important customer service truly is. Many businesses lose customers because of poor customer service, and I know many people who have done the same. I can’t speak on the other food, but their salads are definitely good, along with the dressings and sauces. But the service is terrible. I shouldn’t have to walk on eggshells just to get condiments that should already be included with my order, or have to accept whatever I’m given without a choice when I’m the one spending my money.