I visited South Block today and ordered the Dubai Açaí Bowl. While I usually love açaí bowls and don’t mind paying more for quality, I was really disappointed with the portion size. For the price, the amount I received was very small and did not feel worth the cost. I’ve enjoyed South Block in the past, but this experience left me unsatisfied and upset. I hope the company considers improving portion sizes to better match their pricing. EDIT: I wanted to share an updated experience at South Block. My daughter and I ordered the Dubai açaí bowl, and the portion was great this time — we were both really happy with it. I had previously reached out to management about a concern, and I truly appreciate that they listened and made things right. It means a lot to see a business care about customer feedback. We left satisfied, and my daughter and I will definitely be coming back.
South Block
Excerpts
I visited South Block today and ordered the Dubai Açaí Bowl. While I usually love açaí bowls and don’t mind paying more for quality, I was really disappointed with the portion size. For the price, the amount I received was very small and did not feel worth the cost. I’ve enjoyed South Block in the past, but this experience left me unsatisfied and upset. I hope the company considers improving portion sizes to better match their pricing. EDIT: I wanted to share an updated experience at South Block. My daughter and I ordered the Dubai açaí bowl, and the portion was great this time — we were both really happy with it. I had previously reached out to management about a concern, and I truly appreciate that they listened and made things right. It means a lot to see a business care about customer feedback. We left satisfied, and my daughter and I will definitely be coming back.
I absolutely adore south block and am so glad they are expanding. i looked forward to my south block as a treat for myself. when this location opened up everyone was so kind but when I go in now, it feels different. I have been ordering the same thing since 2023 and never had an issue. I know i sound crazy but I get triple nutella on my bowl. I pay extra $3 every time, no issue, but now whenever I order, it’s as if I didn’t order extra. I asked the employee if it was triple nutella and she said the bowls are only “4 point” and that no matter what I order I will just get the same amount? The first photo is the bowl that supposedly had “triple” nutella versus the next photo is what I always received. I am sad because I always looked forward to it but now the employees act as if it’s a favor that they are providing me what I paid for.
I absolutely adore south block and am so glad they are expanding. i looked forward to my south block as a treat for myself. when this location opened up everyone was so kind but when I go in now, it feels different. I have been ordering the same thing since 2023 and never had an issue. I know i sound crazy but I get triple nutella on my bowl. I pay extra $3 every time, no issue, but now whenever I order, it’s as if I didn’t order extra. I asked the employee if it was triple nutella and she said the bowls are only “4 point” and that no matter what I order I will just get the same amount? The first photo is the bowl that supposedly had “triple” nutella versus the next photo is what I always received. I am sad because I always looked forward to it but now the employees act as if it’s a favor that they are providing me what I paid for.
One of my favorite locations! Not to say I've been to all South Block locations, but it feels like I am trying to hit them all. Hahaha.. The tables out front are nice. You can chill with your awesome bowl while watching parking lot traffic. 🤣 The crew here is nice and efficient. I haven't gotten my fist bump yet, but at least least my order is always here ready waiting for me when I order online.