I ordered 2x two taco meals, steak and ground beef. Both meals were stone cold and hardly any meat in both. The ground beef was supposed to have sauce on the side, it wasn't. The ground beef was supposed to be on corn tortilla but was flour instead. The amount of chips given is laughable ,was less than 12 chips. See photos. I haven't been to this location in over a year because of poor food and service. I regret taking a chance on it again.
Vegan Restaurant
Surcheros
· $$$$ · dublin · Strikt vegan verifiziert
Vollständig vegan
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.
Excerpts
I ordered 2x two taco meals, steak and ground beef. Both meals were stone cold and hardly any meat in both. The ground beef was supposed to have sauce on the side, it wasn't. The ground beef was supposed to be on corn tortilla but was flour instead. The amount of chips given is laughable ,was less than 12 chips. See photos. I haven't been to this location in over a year because of poor food and service. I regret taking a chance on it again.
Food was good but its an employee in there she keeps grabbing and touching her glasses while fixing the food. Her coworker told her after I whispered it. Her response was im just touching my glasses. I think she definitely needs to look over food safety practices and customer service because she never changed her gloves.
Food was good but its an employee in there she keeps grabbing and touching her glasses while fixing the food. Her coworker told her after I whispered it. Her response was im just touching my glasses. I think she definitely needs to look over food safety practices and customer service because she never changed her gloves.
I really want to like this Surcheros because It’s one of my staples, but here at the dublin location it’s always something. The staff doesn’t seem to care anymore and will have a full conversation with each other right in front of you while you’re the only one in line waiting to order. This past time was the final straw when I got done driving 20 minutes home and found several hairs in my food that were 100% not mine. I called and very politely asked for a refund but the lady didn’t seem to care and said if I came back they could remake it. Why would I want more hairy food? This is the first time i’ve ever felt compelled to leave a review about a restaurant because I don’t care all that much but man every time I go to the Dublin location it’s always something.