Ordered a chicken rice bowl, the meal didn’t have any sauce in the bag, I asked the girl girl at the drive thru and she seemed so upset that I actually asked for sauce, she basically threw the sauce in my hand. That’s fine I can deal with horrible service but what ticked me off is what I saw when I got home. The bowl was literally halfway filled with food. Hardly no rice, way less chicken than other WaBa grills. The WaBa grill by my job fills the bowls to the top, this will be the last time I come to this place. I hope WaBa grill corporate knows this franchisee is ripping off the customers. Below is side by side photos from yesterday’s horrible bowl that was halfway filled and today’s bowl I got near my job. I will never go to this WaBa grill again.
WaBa Grill
Excerpts
Ordered a chicken rice bowl, the meal didn’t have any sauce in the bag, I asked the girl girl at the drive thru and she seemed so upset that I actually asked for sauce, she basically threw the sauce in my hand. That’s fine I can deal with horrible service but what ticked me off is what I saw when I got home. The bowl was literally halfway filled with food. Hardly no rice, way less chicken than other WaBa grills. The WaBa grill by my job fills the bowls to the top, this will be the last time I come to this place. I hope WaBa grill corporate knows this franchisee is ripping off the customers. Below is side by side photos from yesterday’s horrible bowl that was halfway filled and today’s bowl I got near my job. I will never go to this WaBa grill again.
I came to eat here on 01/14/2026 around 2:25and they didn’t give me my receipt after I purchased my food rite after I paid. And suposedely your suppose to get a free meal if they don’t. So I asked and they didn’t want to give me the meal saying that they can still hand it to me ten minutes later when my food is ready but the sign says otherwise it says at the time of purchase so what’s the point of putting a sign there promising something if there not going to do it I eat here almost every other day I been seen this sign all the time what’s the point of the corporate promising something to the customers if the employees want to change the rules when she clearly didn’t give me my receipt on the time of purchase
I came to eat here on 01/14/2026 around 2:25and they didn’t give me my receipt after I purchased my food rite after I paid. And suposedely your suppose to get a free meal if they don’t. So I asked and they didn’t want to give me the meal saying that they can still hand it to me ten minutes later when my food is ready but the sign says otherwise it says at the time of purchase so what’s the point of putting a sign there promising something if there not going to do it I eat here almost every other day I been seen this sign all the time what’s the point of the corporate promising something to the customers if the employees want to change the rules when she clearly didn’t give me my receipt on the time of purchase
Food is amazing but they seriously need to work on their service time. Some people like myself come during their 30 minute lunch. It shouldn’t take 15 minutes to receive my food. Including drive thru time. You guys need a new system on providing service