We come here decently often. The food is pretty good, but the service from the younger waitresses is mediocre. (I understand being in the restaurant business that it's hard to find solid workers.) It typically takes 10 minutes for us to even be acknowledged at our table. Literally watching them talk/ flirt leaning on the bar. I have to wave to get their attention. (We even made it a game to see how long it typically takes for them to notice us, that's how often it happens) Mentioned we don't want onions, or feta, eta. Simple things that it takes a click to remove, yet we always have to get our food remade. Then mine gets cold while his is being remade. The kitchen/ bus boy always brings our food, the waitresses maybe 25% of the time come and ask how things are going or actually give us a refill without being flagged down. But when it's time to pay, they are SUPER attentive waiting for the money or if it's a card automatically asking for a 18-20-25%. For what service? I rather order from a kiosk where it's done right and brought to my table and save myself the headache. Again it's a good spot for some food after a long shift at work. Just the younger waitresses need a retrain in hospitality and service in the food industry.
Anastasia's Restaurant, Sports Lounge, & Banquet Room
Excerpts
We come here decently often. The food is pretty good, but the service from the younger waitresses is mediocre. (I understand being in the restaurant business that it's hard to find solid workers.) It typically takes 10 minutes for us to even be acknowledged at our table. Literally watching them talk/ flirt leaning on the bar. I have to wave to get their attention. (We even made it a game to see how long it typically takes for them to notice us, that's how often it happens) Mentioned we don't want onions, or feta, eta. Simple things that it takes a click to remove, yet we always have to get our food remade. Then mine gets cold while his is being remade. The kitchen/ bus boy always brings our food, the waitresses maybe 25% of the time come and ask how things are going or actually give us a refill without being flagged down. But when it's time to pay, they are SUPER attentive waiting for the money or if it's a card automatically asking for a 18-20-25%. For what service? I rather order from a kiosk where it's done right and brought to my table and save myself the headache. Again it's a good spot for some food after a long shift at work. Just the younger waitresses need a retrain in hospitality and service in the food industry.
Anastasia’s has a waitress named Colleen and she is awesome! I’ve never had a problem with any of the other waiters or waitresses. She just happens to be my favorite. The food is good and if there’s ever an issue, they actually listen to the customers and correct it. They have great weekly specials and a beautiful patio for evening dining. Most of their food comes out beautiful and as ordered. I did ask for lightly cooked pizza and got crunchy hard dark -but everything else was beautiful.
Anastasia’s has a waitress named Colleen and she is awesome! I’ve never had a problem with any of the other waiters or waitresses. She just happens to be my favorite. The food is good and if there’s ever an issue, they actually listen to the customers and correct it. They have great weekly specials and a beautiful patio for evening dining. Most of their food comes out beautiful and as ordered. I did ask for lightly cooked pizza and got crunchy hard dark -but everything else was beautiful.
This is a very convenient location. Easy to get in and park. The menu is very impressive with a great look to the restaurant! The food was all very good. No disappointment with any of our dishes and the speed that the kitchen and food runners had it out to us. The only issue that we had was with the service from our waitress OR the lack of service. Having been a server in the past, I understand what is possible and I know when customers (guests) are a bit ridiculous or legitimately have issues. The legitimate issues that we had was that drink refills didn't come quickly and the receipt sat with a credit card on the table while the waitress walked by 3 or 4 times empty handed and never picked it up. I don't think my expectations of basic service were unreasonable. It was frustrating that a great meal was spoiled by being ignored by our server. It is frustrating when someone with a customer service job isn't really interested in customer service. In spite of the direct service issues we had, I would say that you should still consider a stop here. Most of the workers seemed to care about what they were doing and I really enjoyed the food. Hope you have a good visit!