Have eaten here before but this was a new one for me. We walked in and stood by the front of house stand. There was nobody there. The seats were less than half filled and there was 3 or 4 of the bartender/waitstaff doing there job with the seated customers. At least 2 of them walked by us without even as much as making eye contact more than once. There was no please seat yourself sign, or anything saying please be patient we will be with you shortly. My daughter finally said well we could go somewhere else so we did. As it turns out, the Mexican place down the street in the strip mall by Walmart was pretty good! Thanks for making me try new things Columbus, NE Applebee's staff! I think I will continue trying new places before I come back to you.
Applebee's Grill + Bar
Excerpts
Have eaten here before but this was a new one for me. We walked in and stood by the front of house stand. There was nobody there. The seats were less than half filled and there was 3 or 4 of the bartender/waitstaff doing there job with the seated customers. At least 2 of them walked by us without even as much as making eye contact more than once. There was no please seat yourself sign, or anything saying please be patient we will be with you shortly. My daughter finally said well we could go somewhere else so we did. As it turns out, the Mexican place down the street in the strip mall by Walmart was pretty good! Thanks for making me try new things Columbus, NE Applebee's staff! I think I will continue trying new places before I come back to you.
Our server was amazing. Very attentive, kind, and overall great. Food was great. Our issue was with the hostess. There was no greeting and we were seated at a table that she was actively picking food and forks off of as she seated us. We had to ask her to wipe it off later. We then watched as several tables around us had to ask for their tables to be cleaned off as well. The ladies bathroom toilets, you could see pee and stuff on the back wall which had to build up over time. Other than those two things, we had a good experience!
Our server was amazing. Very attentive, kind, and overall great. Food was great. Our issue was with the hostess. There was no greeting and we were seated at a table that she was actively picking food and forks off of as she seated us. We had to ask her to wipe it off later. We then watched as several tables around us had to ask for their tables to be cleaned off as well. The ladies bathroom toilets, you could see pee and stuff on the back wall which had to build up over time. Other than those two things, we had a good experience!
Food is good. Service sucked. Hostess made us wait 25 minutes to seat us 7 tables occupied. Thought 1 server no 3 spent more time in kitchen than working. Didn’t give us silverware so when we asked another server she threw them on table. Definite management problem. All who came behind us had to sit and wait to be seated also. Service would be zero if I could give that