Arrowhead Ales Brewing Company

Was wonderful! I'd go back again when I'm in the area! Our server was officially Jackson yet it appears that all the servers were working well together which is always a good thing! Jackson, and others, were attentive and provided us with the right amount of coverage needed and desired. Never left us wonder if they were going to be back, nor feeling like they were hovering! And the chicken wings are some of the best I've had. (And, lord knows, I've had my share!) we also had the Brussel Sprouts which I'm told were tasty too! Also a wide variety of select beers to choose from.

Unforgettable Service, Wonderful Beer and Delicious Food! My recent visit to Arrowhead Ales was nothing short of phenomenal, largely thanks to Kimmes’ incredible customer service. She went above and beyond. While enjoying our beers, the conversation at our table drifted to how much I enjoy wraps. Kimme, who was already fantastic, overheard this seemingly casual remark. Without missing a beat, she went next door, bought some tortillas, and then had the chef make me the chicken wrap instead of the chicken sandwich on the menu. This level of attentiveness and willingness to accommodate a customer's preference is truly exceptional. It wasn't just good service; it was 10 out of 10 service that left a lasting impression. Beyond the amazing service, the food was excellent, and the atmosphere was great. I will absolutely be coming back to Arrowhead Ales, and I highly recommend it to anyone looking for not just great beer but an incredible dining experience where the staff genuinely cares. Cheers

My husband and I absolutely love this place, we’ve been coming together for almost 5 years. The food is always great, the drinks are good, and we love interacting with the Facebook page’s weekly posts. However, over the years, the service has become subpar at best. We dined in tonight for The Office trivia and enjoyed the new Winter food and drink menu, but were ignored by our server almost the entire time. I recall speaking with the busboy more than our actual server. It was a Tuesday night, granted it was a trivia night, but still, a Tuesday is a lot slower than a Friday or a Saturday. We waited 15 minutes for our cocktails, and then another 20 minutes to even put our food order in. We felt obligated to order our appetizer and entrees at the same time given the slow service, assuming that the appetizer would come out first, but we were given our entrees before our appetizer even came. Throughout the course of the night and our trivia game, we watched our server make eye contact with us and walk past our table numerous times without asking us if we needed refills or how the food was tasting. We don’t expect 5 star service at a local restaurant, but we sat with empty water glasses for what felt like 30+ minutes, and we felt like water should be refilled at the least. On top of that, we were charged incorrectly for 6 cocktails when we only had 4 total, which was fixed when I brought it to our servers attention. Regardless of this, the food was amazing as always, the trivia was fun, and the atmosphere is comfortable. We will always go back to Arrowhead, but I feel that there needs to be some better training given to the wait staff. It’s very disheartening watching your table be ignored while every table around you gets taken care of.

Excerpts