Ordered before and was delicious, however what we received this time was not as expected. No pesto and burnt on the bottom. They did offer a refund within 24 hours. Response to your response: We ordered from the Slice app to help support local restaurants like yours. I feel there may have been a miscommunication. The app offers a place to respond if there is a problem with the order. We would have gladly returned the pizza and taken a replacement but the Slice agent is the one that contacted the store and who the photo was sent to.They also were the only one to communicated with you. This was not a ploy to sabotage your business with a fake picture. It was an honest review of the burnt item we received that was not as pictured. Then you respond like we kept the pizza and wanted a refund? Not a great way to treat a customer. If quality and transparency is your goal you fell way short and making excuses about artisan flour isn’t helping your cause.
Baffone Italian Bakery
Excerpts
Ordered before and was delicious, however what we received this time was not as expected. No pesto and burnt on the bottom. They did offer a refund within 24 hours. Response to your response: We ordered from the Slice app to help support local restaurants like yours. I feel there may have been a miscommunication. The app offers a place to respond if there is a problem with the order. We would have gladly returned the pizza and taken a replacement but the Slice agent is the one that contacted the store and who the photo was sent to.They also were the only one to communicated with you. This was not a ploy to sabotage your business with a fake picture. It was an honest review of the burnt item we received that was not as pictured. Then you respond like we kept the pizza and wanted a refund? Not a great way to treat a customer. If quality and transparency is your goal you fell way short and making excuses about artisan flour isn’t helping your cause.
Came to try and loved the vibe. Marco was a great host and I will be back; love an authentic Italian place. Came for lunch and we ordered take out tonight and did not disappoint. If you’re looking for American Italian this is not the place; this place is authentic Italian Bravo!!!!
Came to try and loved the vibe. Marco was a great host and I will be back; love an authentic Italian place. Came for lunch and we ordered take out tonight and did not disappoint. If you’re looking for American Italian this is not the place; this place is authentic Italian Bravo!!!!
This place is extremely clean, loved the atmosphere because the music was perfect level and fit the mood. The food was amazing, homemade made to order, everything was fresh . What I loved most is the people working there loved what they were doing and it showed in the way they presented the food. The calzone was delicious and I don’t even order calzones, dough made from scratch. Noodles in my fungi pasta were amazing, fresh madenoodels. Deserts were amazing loved the gelato. They are just opening up so no wine yet, but will definitely be back. I’m already craving the food after last night.