Great dish but unfortunately it came with a fly. Once it was brought to the waitress attention she gladly exchanged for a new plate minus the fly. However, there was no compensation at all for such an horrific experience as well as having to wait for another plate. No offer to comp it, free dessert, free drink, candy bar or anything. Customer satisfaction and service is everything and when a customer has a bad experience every attempt should be made to make that customer feel appreciated and their business is valued at your restaurant and you don't want them to leave and never come back because of an unpleasant experience. The offer to comp the meal really doesn't cost them anything but to the customer it's everything.
Vegan Restaurant
Brazos Market & Bistro
· $$$$ · mineralWells · Strict-vegan verified
Fully vegan
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.
Excerpts
Great dish but unfortunately it came with a fly. Once it was brought to the waitress attention she gladly exchanged for a new plate minus the fly. However, there was no compensation at all for such an horrific experience as well as having to wait for another plate. No offer to comp it, free dessert, free drink, candy bar or anything. Customer satisfaction and service is everything and when a customer has a bad experience every attempt should be made to make that customer feel appreciated and their business is valued at your restaurant and you don't want them to leave and never come back because of an unpleasant experience. The offer to comp the meal really doesn't cost them anything but to the customer it's everything.
I had the Avocado Toast with shrimp. I had little expectations of the shrimp in north Texas. But, the shrimp was amazing and a perfect combo on the avocado toast. All of their food was very fresh and healthy. Be sure and check out the back patio with live music with a special grill menu during the warmer months!!
I had the Avocado Toast with shrimp. I had little expectations of the shrimp in north Texas. But, the shrimp was amazing and a perfect combo on the avocado toast. All of their food was very fresh and healthy. Be sure and check out the back patio with live music with a special grill menu during the warmer months!!
Quaint atmosphere, delicious Philly Cheese Steak sandwich ans 4 levels of 'CRAZY WATER'. Nice place for lunch. Saw others order huge salads that looked awesome as well.