Cafe Zupas

Unfortunately, my first experience here wasn't that great.The soup was barely lukewarm and I ate it as soon as I got it. Our group had three different types of soup , and they were all hardly warm. And really think they could refine their system.I had to tell 4 separate employees my order before paying for it and receiving cold soup.Looked like standard procedure.I watched the people in front of me and behind me having to do the same thing.... I Will say the sandwich tasted great and the soup had good flovor but way to cold coming straight from the pot to bowl. Now i'm wondering if they are even kept warm enough to pass health department inspections!?

Unfortunately, my first experience here wasn't that great.The soup was barely lukewarm and I ate it as soon as I got it. Our group had three different types of soup , and they were all hardly warm. And really think they could refine their system.I had to tell 4 separate employees my order before paying for it and receiving cold soup.Looked like standard procedure.I watched the people in front of me and behind me having to do the same thing.... I Will say the sandwich tasted great and the soup had good flovor but way to cold coming straight from the pot to bowl. Now i'm wondering if they are even kept warm enough to pass health department inspections!?

We LOVE Zupas! The new lasagna soup is worth all the rage. The employees are quick and efficient! Very nice!! It was crowded but that’s to be expected when the food is so good! Highly recommend.

We LOVE Zupas! The new lasagna soup is worth all the rage. The employees are quick and efficient! Very nice!! It was crowded but that’s to be expected when the food is so good! Highly recommend.

I’m honestly really disappointed after my visit at this location. I ordered a Try 2 combo (sandwich + soup), and the entire experience felt chaotic and poorly managed from start to finish. While waiting, I watched employees making sandwiches and stacking them directly on top of the dessert display area. It felt extremely unsanitary especially when a child was able to reach over and touch multiple sandwiches that were just sitting there. With food out in the open like that, anyone could cough, sneeze, or touch items before they’re handed out. Another concern was food safety practices. The female employee preparing sandwiches wasn’t wearing a hairnet or hat, which I didn’t think much about at first, until I found a hair in my sandwich. At that point, it really reinforced my concerns about cleanliness and handling practices. The line was so long and the environment so hectic that I chose not to return the sandwich and instead just left feeling frustrated. I’ve always enjoyed Zupas food, which makes this even more disappointing, but the cleanliness issues and overall disorganization I experienced today make it unlikely that I’ll be returning.