My mom and her twin love this place, so my son and I went with my mom today to try it. Ronnie was our server and he was wonderful. My teen son can’t eat pizza without ranch. We asked for ranch and he said they didn’t serve any since they are trying to keep it authentic Italian food. My son was a bit disappointed but he was okay with it. Later, Ronnie came back to the table with his own version of ranch he put together with ingredients he found in the kitchen. He didn’t have to do that. He could’ve just said they don’t have it and left it at that. He went above and beyond to make sure my son enjoyed his lunch. We are so grateful that he did. And my son said he did a great job. The crab cakes were great, they had a lot of crab. The habanero aoli they come with was so good also. Not spicy at all and went well with the crab cakes. When we saw my mom’s twin later, we told her about the experience and she asked who our server was. When we said it was Ronnie, my aunt said how great he always is and that he’s a really nice person.
Colletti's Italian Restaurant
Excerpts
My mom and her twin love this place, so my son and I went with my mom today to try it. Ronnie was our server and he was wonderful. My teen son can’t eat pizza without ranch. We asked for ranch and he said they didn’t serve any since they are trying to keep it authentic Italian food. My son was a bit disappointed but he was okay with it. Later, Ronnie came back to the table with his own version of ranch he put together with ingredients he found in the kitchen. He didn’t have to do that. He could’ve just said they don’t have it and left it at that. He went above and beyond to make sure my son enjoyed his lunch. We are so grateful that he did. And my son said he did a great job. The crab cakes were great, they had a lot of crab. The habanero aoli they come with was so good also. Not spicy at all and went well with the crab cakes. When we saw my mom’s twin later, we told her about the experience and she asked who our server was. When we said it was Ronnie, my aunt said how great he always is and that he’s a really nice person.
Only writing this review because of how disappointed I am with my food and the customer service I experienced. I ordered an Alfredo pizza to go, only to find it made without the sauce. I came back to the restaurant to show them my order - requesting for a refund because I am sick and do not feel like waiting for another pizza to be made. The host came back and said the owner put in another order for my pizza to be remade but I kindly requested for a refund. I asked the host if the owner could come talk to me since I did not want to wait another 15-20 min on a pizza, especially since I am sick! I explained to the owner that I did not want a new pizza made and I just wanted a refund - and the owner proceeds to tell me that the pizza did have sauce on it. Like as if she ate it?! I showed her photos, videos, and the pizza itself for proof. I told her I would like a refund because I did not want to wait on another pizza to be made again - she proceeds to tells me it’s only 5 minutes and walks away from me. Never again will I be ordering from this place! Now I am forced to wait here, sick, because they made my food incorrectly and denied me a refund.
Only writing this review because of how disappointed I am with my food and the customer service I experienced. I ordered an Alfredo pizza to go, only to find it made without the sauce. I came back to the restaurant to show them my order - requesting for a refund because I am sick and do not feel like waiting for another pizza to be made. The host came back and said the owner put in another order for my pizza to be remade but I kindly requested for a refund. I asked the host if the owner could come talk to me since I did not want to wait another 15-20 min on a pizza, especially since I am sick! I explained to the owner that I did not want a new pizza made and I just wanted a refund - and the owner proceeds to tell me that the pizza did have sauce on it. Like as if she ate it?! I showed her photos, videos, and the pizza itself for proof. I told her I would like a refund because I did not want to wait on another pizza to be made again - she proceeds to tells me it’s only 5 minutes and walks away from me. Never again will I be ordering from this place! Now I am forced to wait here, sick, because they made my food incorrectly and denied me a refund.
This is a wonderful place. Excellent food, generous food portions, clean and great atmosphere. We have been patrons here for eight years and it has always been a pleasure spending time here. Very well managed and friendly we especially appreciate the owner always greeting you. She always is seen on the floor making sure it’s ran correctly and efficiently.