I’ve come to the Greece CoreLife for over 4 years now and I’ve always ordered the same thing - the Korean BBQ Pork Bowl. I’ve never been disappointed, if anything I’ve always been the #1 advocate of this place to family and friends. Well that’s most definitely over. I come in just before 7pm (They close at 8pm) and instantly I’m given looks and sighs of frustration as I order as if it’s an inconvenience. I order my bowl, and they start serving it in a takeout bowl, obviously they didn’t want us to sit down, which is fine. Again, more than an hour before closing. The lady take everything from my bowl and throws it on the grill…(Quinoa, roots, broccoli, etc…) none of these ingredients get grilled? They burned half of it. The bowl isn’t supposed to be hot. That already ruined it for me before I ate it. The portions were abysmal and the customer service was worse, by 2 specific workers. Constant sighs and clear frustration from the staff made me feel like a burden as a customer. Safe to say I will never give my money to this location again. And I recommend you don’t either! Don’t waste your time or your money
CoreLife Eatery
Excerpts
I’ve come to the Greece CoreLife for over 4 years now and I’ve always ordered the same thing - the Korean BBQ Pork Bowl. I’ve never been disappointed, if anything I’ve always been the #1 advocate of this place to family and friends. Well that’s most definitely over. I come in just before 7pm (They close at 8pm) and instantly I’m given looks and sighs of frustration as I order as if it’s an inconvenience. I order my bowl, and they start serving it in a takeout bowl, obviously they didn’t want us to sit down, which is fine. Again, more than an hour before closing. The lady take everything from my bowl and throws it on the grill…(Quinoa, roots, broccoli, etc…) none of these ingredients get grilled? They burned half of it. The bowl isn’t supposed to be hot. That already ruined it for me before I ate it. The portions were abysmal and the customer service was worse, by 2 specific workers. Constant sighs and clear frustration from the staff made me feel like a burden as a customer. Safe to say I will never give my money to this location again. And I recommend you don’t either! Don’t waste your time or your money
Hello, I came into this location today intending to purchase a smoothie only, something I have done many times in the past. When I arrived, there were approximately six customers in line ordering food. As I have done before, I approached the front to place a smoothie order. Initially, no one acknowledged me. I assumed this was because I was on my phone, so I placed my call on hold and spoke to the gentleman I understood to be the manager. I explained that I was there to order a smoothie, and he informed me that I needed to wait in line behind those ordering food. I did not argue or question this and waited in line for approximately 5–10 minutes. When it was finally my turn, I informed the staff member that I was there to order a smoothie. She then stated that the order could have been placed directly at the register, but took my order anyway. At that point, it was frustrating to realize that I had waited unnecessarily, especially when the staff were occupied with orders while others, including the manager, were not actively assisting customers. Typically, when I come in for a smoothie, the entire transaction takes only a few minutes. Seeing that no effort was made to take that brief amount of time to assist a customer was disappointing. While this was not the worst restaurant experience I’ve had, customer service is an important factor in deciding where to spend my money. With many other smoothie locations nearby that prioritize efficient and attentive service, it makes it difficult to justify returning to one that does not. Edit: upon getting home I realized that my smoothie was made incorrectly, and had to return to the store to have it remade.
Hello, I came into this location today intending to purchase a smoothie only, something I have done many times in the past. When I arrived, there were approximately six customers in line ordering food. As I have done before, I approached the front to place a smoothie order. Initially, no one acknowledged me. I assumed this was because I was on my phone, so I placed my call on hold and spoke to the gentleman I understood to be the manager. I explained that I was there to order a smoothie, and he informed me that I needed to wait in line behind those ordering food. I did not argue or question this and waited in line for approximately 5–10 minutes. When it was finally my turn, I informed the staff member that I was there to order a smoothie. She then stated that the order could have been placed directly at the register, but took my order anyway. At that point, it was frustrating to realize that I had waited unnecessarily, especially when the staff were occupied with orders while others, including the manager, were not actively assisting customers. Typically, when I come in for a smoothie, the entire transaction takes only a few minutes. Seeing that no effort was made to take that brief amount of time to assist a customer was disappointing. While this was not the worst restaurant experience I’ve had, customer service is an important factor in deciding where to spend my money. With many other smoothie locations nearby that prioritize efficient and attentive service, it makes it difficult to justify returning to one that does not. Edit: upon getting home I realized that my smoothie was made incorrectly, and had to return to the store to have it remade.
On January 31st I purchased 2 sizzle bowls, The kung pao and korean barbecue, and they were both absolutely delicious - the best I've ever had. I will definitely go back to this restaurant over and over again. And I especially want to thank the young girl who made the bowls for me. I think her name is Julianna or Lillian, i forgot to ask her name when I was there, but I believe it was Juliana and she did a terrific job!!