Cupbop

HEALTH CODE VIOLATIONS, FOOD PAID FOR NOT RECEIVED, AMONG WORST EVER EXPERIENCES-MASSIVE WASTE I would like to preface that this was our first time dining at CupBop, we love korean food/korean bbq, & had high hopes for adding a great quick service stop to our repertoire! Instead, our experience left me questioning the safety of the food we were served. We ordered a family 4pack, sauce & cabbage on the side-nope, sauce everywhere & cabbage included. I even cited that my daughter is autistic-didn't matter(we eat family style, especially at a new establishment-middle daughter is autistic, she took one look at the sauce everywhere, cabbage she asked to be removed,& refused to eat-PERIOD). One bowl had sauce on the side, 3 fully sauced Katsu on salad & in cup was SUPER dried out & rock hard(turned yellow), looks like day old(photos included). I believe this would be a health violation/hazard(incorrect holding), I know I am too scared to eat it or serve it to my family. Makes me wonder about the overall health practices at this location!! Prior to ordering, we called to ask if kkokko chicken was white, dark, or mix, was told white...it is not(or it is white meat & is just THAT old/dried out-wouldnt be shocked either way at this point...another thing we paid for that is not being eaten). The bulgogi was served cold(not room temp, but cool/cold), which was an interesting choice! But still good-cannot go wrong with the classics!! Yet again questioning the health/safety, definitely wasnt fresh! Salad was missing corn & chips(it was just lettuce & a scoop of noodles-lol). We also paid for extra dressing for the salad(only 50c, it is the point & speaks to the overall standards), in the notes, asked for both types-since we dont know what we like yet. Nope, one half filled cup of dressing. Another thing we paid for & didnt get to eat. Rice seemed to be from last week-was discolored and came in dry, hard clumps that felt like actual rocks, about 1" x 2.5" x 0.25" to 0.5"-could not separate-believe we would have broken teeth if attempted to eat it. Have NEVER been served such pure garbage in my life!! To add insult to injury, upon arrival we were told they did not have corn dogs, did not have kimchi fried rice, &no mandu sauce(so we received dry mandu-one appeared to have a bite taken-have photo)-there was no apology, no mention of a refund, when asked-they stated that they couldnt do that-lol...so I guess that is more we donated to cupbop for things we could not eat. Refund never came-so we paid for items they did not give us. Maybe they got our order confused & gave us the compost instead...only thing that could possibly make sense! I know my family was not fed!! On the positive side, the mandu were amazing & bulgogi was very good(despite being cold-I bet it would be AMAZING served hot!!)!! The sauces were interesting(when not soaking everything & in flavors we did not want), something for everyone from sweet to spicy & everything in between!! I am sure that they would be even better with edible food!! Most of the glass noodles were also very good(one order was "crunchy" & dried out like worms trapped in the sun on a sidewalk after a summer morning rain...&one order was dark like they were headed that way). I understand that we ordered 30min before close, however if you cannot serve safe and edible food after a certain time, maybe closing earlier is the way to go! CupBop definitely left alot to be desired upon first impression!

HEALTH CODE VIOLATIONS, FOOD PAID FOR NOT RECEIVED, AMONG WORST EVER EXPERIENCES-MASSIVE WASTE I would like to preface that this was our first time dining at CupBop, we love korean food/korean bbq, & had high hopes for adding a great quick service stop to our repertoire! Instead, our experience left me questioning the safety of the food we were served. We ordered a family 4pack, sauce & cabbage on the side-nope, sauce everywhere & cabbage included. I even cited that my daughter is autistic-didn't matter(we eat family style, especially at a new establishment-middle daughter is autistic, she took one look at the sauce everywhere, cabbage she asked to be removed,& refused to eat-PERIOD). One bowl had sauce on the side, 3 fully sauced Katsu on salad & in cup was SUPER dried out & rock hard(turned yellow), looks like day old(photos included). I believe this would be a health violation/hazard(incorrect holding), I know I am too scared to eat it or serve it to my family. Makes me wonder about the overall health practices at this location!! Prior to ordering, we called to ask if kkokko chicken was white, dark, or mix, was told white...it is not(or it is white meat & is just THAT old/dried out-wouldnt be shocked either way at this point...another thing we paid for that is not being eaten). The bulgogi was served cold(not room temp, but cool/cold), which was an interesting choice! But still good-cannot go wrong with the classics!! Yet again questioning the health/safety, definitely wasnt fresh! Salad was missing corn & chips(it was just lettuce & a scoop of noodles-lol). We also paid for extra dressing for the salad(only 50c, it is the point & speaks to the overall standards), in the notes, asked for both types-since we dont know what we like yet. Nope, one half filled cup of dressing. Another thing we paid for & didnt get to eat. Rice seemed to be from last week-was discolored and came in dry, hard clumps that felt like actual rocks, about 1" x 2.5" x 0.25" to 0.5"-could not separate-believe we would have broken teeth if attempted to eat it. Have NEVER been served such pure garbage in my life!! To add insult to injury, upon arrival we were told they did not have corn dogs, did not have kimchi fried rice, &no mandu sauce(so we received dry mandu-one appeared to have a bite taken-have photo)-there was no apology, no mention of a refund, when asked-they stated that they couldnt do that-lol...so I guess that is more we donated to cupbop for things we could not eat. Refund never came-so we paid for items they did not give us. Maybe they got our order confused & gave us the compost instead...only thing that could possibly make sense! I know my family was not fed!! On the positive side, the mandu were amazing & bulgogi was very good(despite being cold-I bet it would be AMAZING served hot!!)!! The sauces were interesting(when not soaking everything & in flavors we did not want), something for everyone from sweet to spicy & everything in between!! I am sure that they would be even better with edible food!! Most of the glass noodles were also very good(one order was "crunchy" & dried out like worms trapped in the sun on a sidewalk after a summer morning rain...&one order was dark like they were headed that way). I understand that we ordered 30min before close, however if you cannot serve safe and edible food after a certain time, maybe closing earlier is the way to go! CupBop definitely left alot to be desired upon first impression!

This place is definitely on my list of Ultimate College Craving spots. It's an craveable, delicious style of American bibimbop, high in all things a learning brain needs, salt, carbs, and dopamine. The service is akin to standard fast food, polite, but quick. I'm always glad I came here, it fills a happy place in my day that makes me smile. The only thing I don't recommend is the wings.

This place is definitely on my list of Ultimate College Craving spots. It's an craveable, delicious style of American bibimbop, high in all things a learning brain needs, salt, carbs, and dopamine. The service is akin to standard fast food, polite, but quick. I'm always glad I came here, it fills a happy place in my day that makes me smile. The only thing I don't recommend is the wings.

We lived in South Korea so this is very nostalgic for us. I hope to see more Korean food and restaurants around the world. 10000000000000000000000000000000/10