My first time at Decatur Food Hub, I am a long time fan of Siataritas but who knew about all the awesome options available! The setup was clean and simple and the lockers for food delivery were a novel concept. Will definitely be back to sample some of the other restaurants in-house.
Vegan Restaurant
Decatur Food Hub
· $$$$ · decatur · Strict-vegan verified
Fully vegan
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.
Excerpts
My first time at Decatur Food Hub, I am a long time fan of Siataritas but who knew about all the awesome options available! The setup was clean and simple and the lockers for food delivery were a novel concept. Will definitely be back to sample some of the other restaurants in-house.
This place might be totally different from the perspective of someone who is running orders for Uber Eats or whatever, but as a regular person picking up an order, it's a pretty clean facility, and mostly straightforward. There are good signs and instructions on what to do. Definitely a bit stressful at first if you are not used to picking things up from ghost kitchens, though. The food was pretty solid, and it wasn't hard to pick up the food once it was ready. Plus, there was a couple nice benches to wait for the order to be ready. Overall, would order from this spot again.
This place might be totally different from the perspective of someone who is running orders for Uber Eats or whatever, but as a regular person picking up an order, it's a pretty clean facility, and mostly straightforward. There are good signs and instructions on what to do. Definitely a bit stressful at first if you are not used to picking things up from ghost kitchens, though. The food was pretty solid, and it wasn't hard to pick up the food once it was ready. Plus, there was a couple nice benches to wait for the order to be ready. Overall, would order from this spot again.
**Lengthy read but to the point** The Decatur food hub has a very cool concept of self-serving by ordering and scanning a QR code at a kiosk, and once you order is ready, you go to the appointed locker to grab your meal. Here are the negatives. #1 those who work there just walk around sparingly with no interaction with the customers, which is probably the point because it's a very "do it yourself " type of environment. But it's extremely confusing for first time customers, there should be at least one person at the front present to help those who have never been there understand how to order, or how to pick up. #2 there are several vendors that work out of the location, so I can't leave a negative review for all of the restaurants. I specifically ordered from PAIGE'S BISTRO after seeing their awesome advertisement on Instagram. Yes I am one of those, I will see an awesome post on social media and go and check it out to see if they live up to the hype. #3 I ordered early around 11:50 a.m. so that I would have ample Time to go and retrieve my order, eat, and return to work by 1:00 p.m. for my order to get ready. I had to threaten to cancel the order and demand a refund just for one of the employees to finally pay enough attention to go and check on it. #4 I ordered the "get'cha life" fries with the fish nuggets. The food was hot, but basic, it was definitely not worth an hour wait, unfriendly staff, and dealing with a confusing experience. Honestly, I probably will not be back. I will try the food hub again but maybe with a different vendor now that I have a better understanding of how the order and pick up works.