I’ve been a loyal customer for years - until today. Your prices are high, and you have one of the weakest rewards programs I’ve ever encountered. There are never any good coupons, promotions, or discount days, but even so, I continued to support your business, spending on average $17 a visit. I kept hoping that once you were more established, you’d start showing some appreciation to your customers. But today was the last straw. My bowl wasn’t even filled to the top. When I politely asked the employee for a bit more fruit, especially since there were only five blueberries in my bowl and plenty of room left, I was told that management has instructed staff to put no more than five blueberries in each bowl. They are not allowed to fill the bowls anymore. This is a lousy business practice, and it speaks volumes about how little you value your customers. There’s a new açaí bowl establishment just miles away that offers BOGO days, a rewards program that actually counts, and bowls filled to the brim. You can keep your five blueberries. I’ll be going elsewhere from now on.
everbowl
Excerpts
I’ve been a loyal customer for years - until today. Your prices are high, and you have one of the weakest rewards programs I’ve ever encountered. There are never any good coupons, promotions, or discount days, but even so, I continued to support your business, spending on average $17 a visit. I kept hoping that once you were more established, you’d start showing some appreciation to your customers. But today was the last straw. My bowl wasn’t even filled to the top. When I politely asked the employee for a bit more fruit, especially since there were only five blueberries in my bowl and plenty of room left, I was told that management has instructed staff to put no more than five blueberries in each bowl. They are not allowed to fill the bowls anymore. This is a lousy business practice, and it speaks volumes about how little you value your customers. There’s a new açaí bowl establishment just miles away that offers BOGO days, a rewards program that actually counts, and bowls filled to the brim. You can keep your five blueberries. I’ll be going elsewhere from now on.
I had no idea what this place was when I pulled up to go next door. I goggled it and thought what the hell I’ll try it. The girls working were so sweet and helpful. I’ve never had anything like this so I was a little leery. OMG, I have definitely been missing out. I got the Full Moon and it did NOT disappoint. It’s a little pricey but it was so worth it. Can’t wait to try other flavors.
I had no idea what this place was when I pulled up to go next door. I goggled it and thought what the hell I’ll try it. The girls working were so sweet and helpful. I’ve never had anything like this so I was a little leery. OMG, I have definitely been missing out. I got the Full Moon and it did NOT disappoint. It’s a little pricey but it was so worth it. Can’t wait to try other flavors.
Great service, exceptional delicious food and a wonderful atmosphere. They also let you sample bases so decisions are easier to be made with confidence. Great place for breakfast, after the gym, or a refreshing snack on a hot day. Great place!