I truly wish I could give zero stars. My fiancé and I ordered from Exquisite Jerk yesterday and spent over $55 on food that was borderline inedible and handled with zero professionalism. From the moment we placed the order to the moment we tried to resolve the issue, this experience was a complete disaster. First off, my fiancé clearly and specifically asked for RED HOT SAUCE. Not jerk sauce. Red hot sauce. The woman charged $1 for it, which is already ridiculous, but fine. When we got in the car, my fiancé noticed the charge and confirmed it was for the red hot sauce. Once we got home and opened the bag—no red hot sauce anywhere. Not one container. I politely called to let her know it was missing. Instead of fixing the mistake, she argued and said it was “jerk sauce,” which is not what we asked for. When I calmly explained this, she caught a nasty attitude and hung up the phone in my face. Completely unprofessional and rude, especially when I never raised my voice or disrespected her. Now let’s talk about the food… because WOW. • Macaroni and cheese: Absolutely disgusting. Worse than plain Kraft mac and cheese—and that’s an insult to Kraft. No flavor, no creaminess, just straight trash. • Yams: Dry, bland, and clearly old. Not good at all. • Jerk chicken: HARD, dry, and had no sauce whatsoever. How is jerk chicken dry with no jerk sauce? That alone tells you everything. • Red beans and rice: Hard, undercooked, and flavorless. • Cabbage: Dry and sad, like it had been sitting around all day. The only thing that was somewhat edible was the shrimp with peppers, and even that turned into a nightmare. While eating, I discovered VEGETABLE STICKERS mixed into the dish. Not once. Three different times. They clearly did not remove the stickers before chopping the vegetables, meaning I unknowingly ate peppers covered in adhesive sticker residue. That is beyond unacceptable and extremely unsanitary. At that point, I tried calling back. Of course, no answer. I have a very distinctive phone number, so I’m sure it’s being ignored on purpose. Meanwhile, I’m now starting to feel sick, and honestly, eating adhesive stickers was not part of what I paid for. If that was the case, I could’ve just gone to the store and bought a pack of stickers myself. This place is overpriced, careless, rude, and unsafe. Charging people premium prices for poorly cooked food, missing items, nasty attitudes, and contaminated dishes is unacceptable. I will be escalating this issue because no one should pay $55+ to be disrespected and potentially poisoned. Save your money. Save your stomach. Do NOT eat here. The following pictures have been posted no towing what else we consumed without knowledge Due to this restaurant.
Exclusive Jerk Carribean Restaurant
Excerpts
I truly wish I could give zero stars. My fiancé and I ordered from Exquisite Jerk yesterday and spent over $55 on food that was borderline inedible and handled with zero professionalism. From the moment we placed the order to the moment we tried to resolve the issue, this experience was a complete disaster. First off, my fiancé clearly and specifically asked for RED HOT SAUCE. Not jerk sauce. Red hot sauce. The woman charged $1 for it, which is already ridiculous, but fine. When we got in the car, my fiancé noticed the charge and confirmed it was for the red hot sauce. Once we got home and opened the bag—no red hot sauce anywhere. Not one container. I politely called to let her know it was missing. Instead of fixing the mistake, she argued and said it was “jerk sauce,” which is not what we asked for. When I calmly explained this, she caught a nasty attitude and hung up the phone in my face. Completely unprofessional and rude, especially when I never raised my voice or disrespected her. Now let’s talk about the food… because WOW. • Macaroni and cheese: Absolutely disgusting. Worse than plain Kraft mac and cheese—and that’s an insult to Kraft. No flavor, no creaminess, just straight trash. • Yams: Dry, bland, and clearly old. Not good at all. • Jerk chicken: HARD, dry, and had no sauce whatsoever. How is jerk chicken dry with no jerk sauce? That alone tells you everything. • Red beans and rice: Hard, undercooked, and flavorless. • Cabbage: Dry and sad, like it had been sitting around all day. The only thing that was somewhat edible was the shrimp with peppers, and even that turned into a nightmare. While eating, I discovered VEGETABLE STICKERS mixed into the dish. Not once. Three different times. They clearly did not remove the stickers before chopping the vegetables, meaning I unknowingly ate peppers covered in adhesive sticker residue. That is beyond unacceptable and extremely unsanitary. At that point, I tried calling back. Of course, no answer. I have a very distinctive phone number, so I’m sure it’s being ignored on purpose. Meanwhile, I’m now starting to feel sick, and honestly, eating adhesive stickers was not part of what I paid for. If that was the case, I could’ve just gone to the store and bought a pack of stickers myself. This place is overpriced, careless, rude, and unsafe. Charging people premium prices for poorly cooked food, missing items, nasty attitudes, and contaminated dishes is unacceptable. I will be escalating this issue because no one should pay $55+ to be disrespected and potentially poisoned. Save your money. Save your stomach. Do NOT eat here. The following pictures have been posted no towing what else we consumed without knowledge Due to this restaurant.
This food is so delicious we had it yep days in a row. In fact took some home on the airplane with us. Thank you Marlon for your wonderful food and personality. Blessings and longevity to you and your amazing staff.
This food is so delicious we had it yep days in a row. In fact took some home on the airplane with us. Thank you Marlon for your wonderful food and personality. Blessings and longevity to you and your amazing staff.
I will start by saying I got my order on Uber eats so that could've come into factor for the quality, and the temperature but regardless of how long or take it usually comes at least a little bit warm, but my platter came very cold. The food was not the absolute best, but it also isn't the worst. The best part is the oxtails they are big and flavorful and the meat comes right off of the bone. I'm sorry to say that the macaroni is not good. It is flavorless and the cheese isn't melted very well at all. I was able to take off a whole layer of cheese. The sweet potatoes are just good regular sweet potatoes, they were nice and soft which I like. The rice is decent, but also lacks flavor. It did come with a lot of food! Overall, I would give it a 3/5, out of 10 I would say 6.