Filippi's Pizza Grotto Poway

Service was great. Atmosphere is cozy. A few things about the food - the dinner bread would be better if it was a crisp buttered sourdough. The house Italian dressing might be yummier with not so many spices drenching the salad. The pizza is superb - perfection combo of crust and topping. Lasagne is a huge portion and makes delicious leftovers - mine was served cheesy and saucy, just the way I like.

Service was great. Atmosphere is cozy. A few things about the food - the dinner bread would be better if it was a crisp buttered sourdough. The house Italian dressing might be yummier with not so many spices drenching the salad. The pizza is superb - perfection combo of crust and topping. Lasagne is a huge portion and makes delicious leftovers - mine was served cheesy and saucy, just the way I like.

I had a really disappointing experience at this restaurant, and unfortunately, the biggest issue was the staff’s attitude. From the moment we walked in, the atmosphere felt unwelcoming. We notified the front desk that we would be a bigger party but we weren’t sure exact amount since they were all rolling in. He seemed very irritated and stated that they were very busy and didn’t know if they would be able to accommodate. We notified him that we didn’t mind waiting. We weren’t in any rush. We ended up being about 14. When we were sat, there wasn’t a SINGLE table in the entire section that was even occupied. So I don’t know if he was trying to deter us or what. But they WERE NOT BUSY! Then we asked for separate checks which would only been 4 and our served stated because we were “walk -in” and not a reservation, she wouldn’t be able to do separate checks. This made zero sense! We have been here before when we have tournaments locally. We’ve had separate checks in a walk in experience before. So if this was HER preference that’s one thing. But the inconsistency is frustrating. No matter how good the food might have been, the rude and unprofessional behavior completely ruined the experience. Customer service matters, and sadly, this place fell far below even basic expectations. We won’t be returning. And this definitely won’t be our first option when we have tournaments locally.

I had a really disappointing experience at this restaurant, and unfortunately, the biggest issue was the staff’s attitude. From the moment we walked in, the atmosphere felt unwelcoming. We notified the front desk that we would be a bigger party but we weren’t sure exact amount since they were all rolling in. He seemed very irritated and stated that they were very busy and didn’t know if they would be able to accommodate. We notified him that we didn’t mind waiting. We weren’t in any rush. We ended up being about 14. When we were sat, there wasn’t a SINGLE table in the entire section that was even occupied. So I don’t know if he was trying to deter us or what. But they WERE NOT BUSY! Then we asked for separate checks which would only been 4 and our served stated because we were “walk -in” and not a reservation, she wouldn’t be able to do separate checks. This made zero sense! We have been here before when we have tournaments locally. We’ve had separate checks in a walk in experience before. So if this was HER preference that’s one thing. But the inconsistency is frustrating. No matter how good the food might have been, the rude and unprofessional behavior completely ruined the experience. Customer service matters, and sadly, this place fell far below even basic expectations. We won’t be returning. And this definitely won’t be our first option when we have tournaments locally.

Stopped here for lunch with my family (9 people). They accommodated our large group and we could split the bills ( max 3 ways). The portions were huge! Ordered the family spaghetti and a meatball. Was enough for at least 3 people- spaghetti, bread, soup, salad. Split with my daughter and we had left overs. Medium pizza will be enough for at least 3 people. This place was recommended by my cousin and I'm so glad we went!