This place used to be so good. Whoever owns the franchise, look at the management. So here are the examples and by the way we have been living here for 10 years so we were clients since the beginning. 1. The potatoes: rushed and a lot of oily taste. I remember when they used to be good and with flavor. This time all burnt and just rushed, tasted like they were sitting there for a while in bulk. 2. Coffee: where is the old good taste? Did you change coffee providers? 3. Even the jelly. Remember the signature jelly that had no comparison elsewhere for your toast? It’s now a simple Walmart Smuckers strawberry jam. Now on top of that if you don’t arrive before 9.49 am you are in for a wait. Lately the kitchen staff is aweful in speed. And it makes sense, the market of this type of skills has a high attrition and ever since Covid has struggled. So if you visit this place you will taste the struggle and the cost saving for sure. Waiters/Servers amazing as always. Ambiance is meh but it’s a diner so didn’t expect anything else. Owner, the reason you have so much people is because there are not a lot of options for breakfast. But if someone with money invests in being your competitor this is going to fold. Kekes paid attention and they got back up and are way better, also the other two local businesses like 393 and Music City. Hope you listen!
First Watch
Excerpts
This place used to be so good. Whoever owns the franchise, look at the management. So here are the examples and by the way we have been living here for 10 years so we were clients since the beginning. 1. The potatoes: rushed and a lot of oily taste. I remember when they used to be good and with flavor. This time all burnt and just rushed, tasted like they were sitting there for a while in bulk. 2. Coffee: where is the old good taste? Did you change coffee providers? 3. Even the jelly. Remember the signature jelly that had no comparison elsewhere for your toast? It’s now a simple Walmart Smuckers strawberry jam. Now on top of that if you don’t arrive before 9.49 am you are in for a wait. Lately the kitchen staff is aweful in speed. And it makes sense, the market of this type of skills has a high attrition and ever since Covid has struggled. So if you visit this place you will taste the struggle and the cost saving for sure. Waiters/Servers amazing as always. Ambiance is meh but it’s a diner so didn’t expect anything else. Owner, the reason you have so much people is because there are not a lot of options for breakfast. But if someone with money invests in being your competitor this is going to fold. Kekes paid attention and they got back up and are way better, also the other two local businesses like 393 and Music City. Hope you listen!
Walking in and out doesn't feel special, just a place to eat. The staff was nice though. The menu has really good options. Like the blueberry cornbread with lemon butter, so delicious and could be ordered on its own. Slightly crispy in the outside, warm and blueberry sweet on the inside, the lemon butter tops this off and makes it feel like a dessert 9.7/10. Ordered the waffle and it's light but just thick enough to feel like substance. Battery tastes good and they add powered cinnamon sugar. Easily an 8.3/10. The banana granola crunch pancake is good, just not that good. Too much going on, 5.5/10. I'm a bacon aficionado but I've got to say, the million dollar bacon is both the best and the worst. I wouldn't get it again but that's just because it's a novelty act. Still, it was great, 7.9/10. Staff was nice, location looked clean. I would go back. Overall rating is a 7.7/10
Walking in and out doesn't feel special, just a place to eat. The staff was nice though. The menu has really good options. Like the blueberry cornbread with lemon butter, so delicious and could be ordered on its own. Slightly crispy in the outside, warm and blueberry sweet on the inside, the lemon butter tops this off and makes it feel like a dessert 9.7/10. Ordered the waffle and it's light but just thick enough to feel like substance. Battery tastes good and they add powered cinnamon sugar. Easily an 8.3/10. The banana granola crunch pancake is good, just not that good. Too much going on, 5.5/10. I'm a bacon aficionado but I've got to say, the million dollar bacon is both the best and the worst. I wouldn't get it again but that's just because it's a novelty act. Still, it was great, 7.9/10. Staff was nice, location looked clean. I would go back. Overall rating is a 7.7/10
Ella was so kind! She wasn’t overbearing but she made sure to check on us & ensure we were enjoying our meal & needs were met! Love the waitlist option as well. Joined from home & by the time we arrived the process of being seated was short & sweet. The greeter up front is always welcoming with her bright smile & works well under pressure. Thank you for always delivering excellent service at this location 🧡