My food today was absolutely terrible unfortunately. They way overcooked my protein. My chicken was charred, my shrimp was charred and the beef was a weird color. I can tell they don't get a lot of dine in customers, because the waitstaff didn't seem at all happy to be helping anyone and I felt like it was more annoyance than anything that I chose to dine in. I will say my server did check back enough times though and took a little bit off the ticket for the bad food. As someone who took several years of hotel and restaurant management, my expectations may be a bit higher than most.
Genghis Grill
Excerpts
My food today was absolutely terrible unfortunately. They way overcooked my protein. My chicken was charred, my shrimp was charred and the beef was a weird color. I can tell they don't get a lot of dine in customers, because the waitstaff didn't seem at all happy to be helping anyone and I felt like it was more annoyance than anything that I chose to dine in. I will say my server did check back enough times though and took a little bit off the ticket for the bad food. As someone who took several years of hotel and restaurant management, my expectations may be a bit higher than most.
Definitely will be back here!! Not only was the service awesome 😎 but so was the food 😋 My husband & I didn't do a 'create your own bowl', but just ordered off the menu instead. We got the chicken fried rice & it was amazing and delicious 😋 The restaurant is kept very clean & has a great vibe to it. Our server was very attentive and kind. Y'all are doing a phenomenal job, keep it up!!! See you again soon 🍚
Definitely will be back here!! Not only was the service awesome 😎 but so was the food 😋 My husband & I didn't do a 'create your own bowl', but just ordered off the menu instead. We got the chicken fried rice & it was amazing and delicious 😋 The restaurant is kept very clean & has a great vibe to it. Our server was very attentive and kind. Y'all are doing a phenomenal job, keep it up!!! See you again soon 🍚
Be very careful eating here!! Was served completely raw chicken in my dish! When the waiter was told he removed it and notified his manager. Less then 5 minutes later my meal was returned to me looking like it had been picked through. We asked for the manager and were informed it is a common practice for them to remove the raw food and then return the food to the customer. This chicken was not undercooked it was completely out of the package raw. My sister had to inform them that it is against food safety to return food that has contained raw chicken back to the customer. On top of this my daughter waited over an hr for her Mac n cheese that was not given to her until we were leaving. Both meals were comped but this is a safety issue and as I cannot find a number for someone in charge above a manager idk how else to make sure this stops happening. Our waiter was great but everyone else seemed to act like we were inconvenience them by making them deal with the issue with our food