Vegan Restaurant

happy heart Bistro

0 (0 reviews) · $$$$ · albuquerque · Strict-vegan verified
Fully vegan
Directions
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.

Excerpts

I ordered gluten-free bread was charged three dollars, but the bread was absolutely not gluten-free. So be careful. you would think for UNMH they would care about dietary issues so bottom line is order a salad.

I ordered gluten-free bread was charged three dollars, but the bread was absolutely not gluten-free. So be careful. you would think for UNMH they would care about dietary issues so bottom line is order a salad.

Tastey and great options. But they have so much trouble getting your order correct. The first time I ordered, I repeated my order twice, and the cashier said, "Oh, sorry. We'll get that corrected." And the order still came out wrong. They took it very seriously, and very kindly offered to comp my order after that happened, and gave me a free drink. I wouldn't have written this review.... but I went in the next day to get my free drink, ordered my burrito without the ingredient I'm allergic to... they kept out this ingredient, but they STILL got my order wrong. I had ordered chorizo but they gave me something else. I tried to be very nice and repeated my order a couple times. It was a little complicated, I admit, so hopefully you won't have this problem if you order straight off the menu. But if you go here, make sure they get your order correct.

Tastey and great options. But they have so much trouble getting your order correct. The first time I ordered, I repeated my order twice, and the cashier said, "Oh, sorry. We'll get that corrected." And the order still came out wrong. They took it very seriously, and very kindly offered to comp my order after that happened, and gave me a free drink. I wouldn't have written this review.... but I went in the next day to get my free drink, ordered my burrito without the ingredient I'm allergic to... they kept out this ingredient, but they STILL got my order wrong. I had ordered chorizo but they gave me something else. I tried to be very nice and repeated my order a couple times. It was a little complicated, I admit, so hopefully you won't have this problem if you order straight off the menu. But if you go here, make sure they get your order correct.

I was the first customer waiting to order but the female server ignored me and took the 2nd customer after me to another order line. I had to rejoin the waiting line she made. I pointed my order on the menu; then she said she couldn't read it,,, Anyway, the whole order process was not friendly. I only ordered a burger ($11.75) and a medium-sized unsweetened ice cream, but she charged me $18. Such an expensive lunch on the UNM campus. As a new UNM employee, I was very surprised about this and had never had such pricy meals at any other universities or research institutes.