Homemade Kitchen Roti Shop

Disappointed this time around I drove 30 minutes to this spot because the first time I came, the food was excellent. Unfortunately, this visit was completely different. One of the women working there, the shorter one, had a bad attitude and seemed annoyed at my order. I asked for 4 doubles with oxtail, and she questioned whether I really wanted oxtail since it has bones. Her coworker mentioned they were low on oxtail, but then the one assembling my order said they had more in the back. Instead of just preparing the order, she seemed frustrated and started packing things separately. When I reminded her I still wanted the 4 doubles and just the oxtail Seperately since it appeared to be an issue, she reluctantly assembled them with an attitude. When I received my food, I was handed a tiny container with 5 very small pieces of oxtail, after being charged $22. When I asked about the portion size, she told me they “usually put around one oxtail per double.” The other employee was polite, and it was clear she agreed the portions aren’t typically likes this. Overall the service was disappointing and unprofessional. It’s a shame because the food here was really good when I first came, but the service I experienced today completely ruined it. I hope management addresses this, because no one should be treated that way after making the effort to support their business.

Disappointed this time around I drove 30 minutes to this spot because the first time I came, the food was excellent. Unfortunately, this visit was completely different. One of the women working there, the shorter one, had a bad attitude and seemed annoyed at my order. I asked for 4 doubles with oxtail, and she questioned whether I really wanted oxtail since it has bones. Her coworker mentioned they were low on oxtail, but then the one assembling my order said they had more in the back. Instead of just preparing the order, she seemed frustrated and started packing things separately. When I reminded her I still wanted the 4 doubles and just the oxtail Seperately since it appeared to be an issue, she reluctantly assembled them with an attitude. When I received my food, I was handed a tiny container with 5 very small pieces of oxtail, after being charged $22. When I asked about the portion size, she told me they “usually put around one oxtail per double.” The other employee was polite, and it was clear she agreed the portions aren’t typically likes this. Overall the service was disappointing and unprofessional. It’s a shame because the food here was really good when I first came, but the service I experienced today completely ruined it. I hope management addresses this, because no one should be treated that way after making the effort to support their business.

I get all my bread, tennis roll and butterflap from this roti shop.Tiffany the cashier is always pleasant, welcoming, and has a genuine smile every time I come in. Her positive attitude and excellent customer service truly make the experience enjoyable. It's very convenient and always clean. Now I don't have to drive all the way to Liberty!

I get all my bread, tennis roll and butterflap from this roti shop.Tiffany the cashier is always pleasant, welcoming, and has a genuine smile every time I come in. Her positive attitude and excellent customer service truly make the experience enjoyable. It's very convenient and always clean. Now I don't have to drive all the way to Liberty!

Today I ordered from here, I've eaten from here before and the food is good, I walked in the previous times. However today I ordered to have it delivered. I spent $27 for what was a very very small portion of $10 potato and $14 for beef curry which was also very very small portion. It was not worth it, I feel like they cheap me out of what I paid for. I will not be ordering again.