HuHot Mongolian Grill

My kids love this place! They are friendly, and the food is always great! The atmosphere of the restaurant could use some improvement. It has definitely seen better days. However it is always clean and we keep going back!

My kids love this place! They are friendly, and the food is always great! The atmosphere of the restaurant could use some improvement. It has definitely seen better days. However it is always clean and we keep going back!

I normally do not rate huhots. Huhot is my absolute favorite restaurant of all time. Ive never felt like I've had a bad experience. Some are more meh than others. This was my 34th different huhot that I've eaten at. The service was ok. The food was an issue. They did offer very quality cuts of meat. Ive really never seen any better meat cuts at a huhot. That being said the food was extremely over cooked. I put 8 ladels on mine like I always do and couldn't even taste it. The food was just rubbery at that point. My girlfriend had her food put down long before mine and she got it way after me and another patron. They even tried to give her food from someone else. The order was not really followed like a normal huhot. She had to pull half of hers out because it wasn't ok to eat. I have one really big pet peeve which is why I am writing this review. They made very little attempt to clean the spatulas off after leaving them in the gross drip tray. It felt extremely unsanitary. Ive probably had huhot over 200 times and never seen it like this before.

I normally do not rate huhots. Huhot is my absolute favorite restaurant of all time. Ive never felt like I've had a bad experience. Some are more meh than others. This was my 34th different huhot that I've eaten at. The service was ok. The food was an issue. They did offer very quality cuts of meat. Ive really never seen any better meat cuts at a huhot. That being said the food was extremely over cooked. I put 8 ladels on mine like I always do and couldn't even taste it. The food was just rubbery at that point. My girlfriend had her food put down long before mine and she got it way after me and another patron. They even tried to give her food from someone else. The order was not really followed like a normal huhot. She had to pull half of hers out because it wasn't ok to eat. I have one really big pet peeve which is why I am writing this review. They made very little attempt to clean the spatulas off after leaving them in the gross drip tray. It felt extremely unsanitary. Ive probably had huhot over 200 times and never seen it like this before.

I usually dont leave negative reviews, unless its warranted. We've been eating here for years. I do not know what has happened. The place was absolutely filthy. The dining room was dirty, the tables looked like they were wiped down with dirty water, the floor had napkins and silverware laying all over it, the line with the food on it was in complete disarray stuff spilled and all mixed together, and the place stunk like rotten fish. The bathrooms were gross to the point I took pictures, they had no iced tea which is my favorite there, the water the server brought out in the karaffe was so warm it immediately melted the ice cubes in my glass, our server was horrible, maybe she was having a bad day...we waited for our waters more than 10 minutes both times, then we waited for our server for 20 mins to pay our bill and another 10 for her to bring the change back, the floor by the grill was so gross the woman next to me waiting for her food to come off the grill lost her shoe because it stuck to the floor. The sink by the grill was literally running wide open for no apparent reason for the entire hour we were there...the more I looked the worse it got. We were there about noon, and it was not busy at all. Probably the least busy ive ever seen it. I understand things can get busy and cleanup is needed afterwards. But, there was zero excuse for the place to be in such a sad state. We love huhot, and even though I don't like leaving negative reviews, I hope this will reach management, and things will get fixed. We aren't cheap, we didn't complain and still tipped well, as we understand things can happen. We will try it again, and if things aren't better, we will not come back. We almost walked out without eating this time.