My husband and I live down the street and have dined at this restaurant many times (at least seven visits, plus several online orders). We’ve always enjoyed the food and typically have a great experience. On our most recent visit, the restaurant was packed and we were offered seats at the bar, which we accepted. The bartender initially took our order in a normal and professional manner. However, as the evening progressed, the dynamic became uncomfortable. My husband mentioned he felt uneasy due to the way the bartender was repeatedly looking at him. I initially brushed it off, assuming she was simply being attentive for service purposes. However, it became noticeable that the attention felt unusually focused on him rather than on us as a table. The eye contact, body language, and overall demeanor shifted in a way that felt less professional and more personal. We ultimately decided to not order more drinks and to skip dessert so requested the check. While the food was good, the service made the experience awkward enough that we preferred to leave. We understand that hospitality staff aim to provide warm and engaging service, and we respect that tips are part of the industry. However, professionalism and balanced attention toward all guests at the table are essential. No customer should feel uncomfortable during what is meant to be an enjoyable dining experience. We are sharing this feedback constructively because we genuinely like this restaurant and hope future visits reflect the level of professionalism we’ve experienced in the past.
Humble Bistro
Excerpts
My husband and I live down the street and have dined at this restaurant many times (at least seven visits, plus several online orders). We’ve always enjoyed the food and typically have a great experience. On our most recent visit, the restaurant was packed and we were offered seats at the bar, which we accepted. The bartender initially took our order in a normal and professional manner. However, as the evening progressed, the dynamic became uncomfortable. My husband mentioned he felt uneasy due to the way the bartender was repeatedly looking at him. I initially brushed it off, assuming she was simply being attentive for service purposes. However, it became noticeable that the attention felt unusually focused on him rather than on us as a table. The eye contact, body language, and overall demeanor shifted in a way that felt less professional and more personal. We ultimately decided to not order more drinks and to skip dessert so requested the check. While the food was good, the service made the experience awkward enough that we preferred to leave. We understand that hospitality staff aim to provide warm and engaging service, and we respect that tips are part of the industry. However, professionalism and balanced attention toward all guests at the table are essential. No customer should feel uncomfortable during what is meant to be an enjoyable dining experience. We are sharing this feedback constructively because we genuinely like this restaurant and hope future visits reflect the level of professionalism we’ve experienced in the past.
Believe it or not, the WINGS were the star of the show! Cooked perfectly, and fell right off the bone. Comes with a variety of sauces but I love the gochujang sauce the most The braised short ribs with pappardelle pasta was a close second. Mmm mmm good, will be returning soon. Our server was a sweetheart too!
Believe it or not, the WINGS were the star of the show! Cooked perfectly, and fell right off the bone. Comes with a variety of sauces but I love the gochujang sauce the most The braised short ribs with pappardelle pasta was a close second. Mmm mmm good, will be returning soon. Our server was a sweetheart too!
One of my favorite spots in Desert Ridge, as a local to the neighborhood, I love coming to this hot spot on high Street. The ambience is warm and inviting, the food is cozy and comforting! We sat outside and had the Cesar salad (my favorite) pasta rosa with meatballs, & cremini sacchetti. We went at social hour (which is every night!) and enjoyed glasses of wine for $6. We love this place!