Jason's Deli

Jason’s Deli in Weslaco, TX is consistently great, but the drive-thru really stands out thanks to Erica. She is always pleasant, friendly, and genuinely kind every time I come through. Even on busy days, she keeps a positive attitude and makes the experience smooth and welcoming. Customer service like hers makes a big difference and keeps me coming back. Food is always fresh and accurate too. Highly recommend this location!

Jason’s Deli in Weslaco, TX is consistently great, but the drive-thru really stands out thanks to Erica. She is always pleasant, friendly, and genuinely kind every time I come through. Even on busy days, she keeps a positive attitude and makes the experience smooth and welcoming. Customer service like hers makes a big difference and keeps me coming back. Food is always fresh and accurate too. Highly recommend this location!

First time here at the Weslaco location. Normally I have gone to the one in McAllen and I love their salad bar. So today, we walked in, no greeting, which is becoming pretty normal, I was a little lost as to where to order, so another customer walked up in front of us and was served first. I'm standing there with my tray and an employee attends me by asking what I needed. I told her we wanted two salad bars and two drinks. She gave me the bowls and cups. Then I ask, where do I pay. She tells me, "Oh I thought you had paid already". I told her no, the lady cut in front of us and was attended before us. I don't really blame the lady, as no one was giving any kind of direction at the counter. She tells me, "Oh well, the line starts on this side", which is a like a register away from where I am at. I told her, "Oh sorry, it's my first time here". She rings up our total, and as I see the option to tip, it gets bypassed, and it went away, so I swiped my card. I figured maybe they don't ask for tips for the salad bar. I didn't check my receipt until I got home (my fault) but when I did, I saw she added her own tip without my approval. I don't mind tipping, but I believe that should be at my discretion. She tipped herself 20% btw for giving me 2 bowls, 2 cups and snarky customer service. I'm not mad at the amount, but I am upset that she took the decision into her own hands. Salad bar was good, but if this is their norm, I'd rather just order a salad from Olive Garden.

First time here at the Weslaco location. Normally I have gone to the one in McAllen and I love their salad bar. So today, we walked in, no greeting, which is becoming pretty normal, I was a little lost as to where to order, so another customer walked up in front of us and was served first. I'm standing there with my tray and an employee attends me by asking what I needed. I told her we wanted two salad bars and two drinks. She gave me the bowls and cups. Then I ask, where do I pay. She tells me, "Oh I thought you had paid already". I told her no, the lady cut in front of us and was attended before us. I don't really blame the lady, as no one was giving any kind of direction at the counter. She tells me, "Oh well, the line starts on this side", which is a like a register away from where I am at. I told her, "Oh sorry, it's my first time here". She rings up our total, and as I see the option to tip, it gets bypassed, and it went away, so I swiped my card. I figured maybe they don't ask for tips for the salad bar. I didn't check my receipt until I got home (my fault) but when I did, I saw she added her own tip without my approval. I don't mind tipping, but I believe that should be at my discretion. She tipped herself 20% btw for giving me 2 bowls, 2 cups and snarky customer service. I'm not mad at the amount, but I am upset that she took the decision into her own hands. Salad bar was good, but if this is their norm, I'd rather just order a salad from Olive Garden.

2/17/26 - Today I went by to my local Jason Deli here in weslaco during my lunch time. Keep in mind I only 45 minutes for lunch. Today was a super busy day but the nice lady at the drive- thru was very sweet and kind. I asked for her name and she said Erika. She was able to take my order and move the line along fast with great customer service. Erikas warm smile, patience and knowledge of the menu really helped during the rush of cars and customers. I was able to enjoy my lunch in my break room and clock back in on time.