Unfortunately, this was a very frustrating experience from start to finish. We were told the wait would be about 10 minutes and were actually called after roughly 5 minutes. However, because our driver was about two minutes away, they refused to seat us. Shortly after, a party of 17 arrived and we were told we would need to wait behind them which made no sense, as there was an open table that could have accommodated our party of four, and no setup that would have fit a group of 17. That large party ultimately canceled after about 20 minutes, at which point we were finally seated. Once seated, we waited about 10 minutes before anyone came to take our order, and then another 20 minutes just to receive our coffees. During that time, a glass bottle was dropped nearby and a shard of glass hit me in the back, which was unsettling. My orange juice didn’t arrive until I asked again and it came with my meal came out roughly 35 minutes later. As for the food, the fries were cold and the Wagyu burger was undercooked and also cold. The salad was fine, and the coffee itself was good, but those positives didn’t make up for the overall experience. Between the disorganized seating, long delays, and lack of attentiveness, the service was extremely poor. I wouldn’t return.
Juniper Table
Excerpts
Unfortunately, this was a very frustrating experience from start to finish. We were told the wait would be about 10 minutes and were actually called after roughly 5 minutes. However, because our driver was about two minutes away, they refused to seat us. Shortly after, a party of 17 arrived and we were told we would need to wait behind them which made no sense, as there was an open table that could have accommodated our party of four, and no setup that would have fit a group of 17. That large party ultimately canceled after about 20 minutes, at which point we were finally seated. Once seated, we waited about 10 minutes before anyone came to take our order, and then another 20 minutes just to receive our coffees. During that time, a glass bottle was dropped nearby and a shard of glass hit me in the back, which was unsettling. My orange juice didn’t arrive until I asked again and it came with my meal came out roughly 35 minutes later. As for the food, the fries were cold and the Wagyu burger was undercooked and also cold. The salad was fine, and the coffee itself was good, but those positives didn’t make up for the overall experience. Between the disorganized seating, long delays, and lack of attentiveness, the service was extremely poor. I wouldn’t return.
We enjoyed their outdoor dining area and menu has interesting choices. Food and service was very good. Recommend their breakfast toasts and mixed drinks which pair very well.
We enjoyed their outdoor dining area and menu has interesting choices. Food and service was very good. Recommend their breakfast toasts and mixed drinks which pair very well.
Very disappointed and honestly one of the few but worst experiences ever in Palm Springs, of all 10 years we’ve been visiting. And in our case, it can all be traced back to the supervisor/manager at duty (guy). We were with 4 and 3 kids of which the oldest is 4 years. He charged us 7+ person gratuity of 20%…. This while they sat with us, were quiet, only had pasta and didn’t so anything else. Food wise is just OK and it’s severely overpriced for what you get. Only the cocktails are worth it with a proper price quality level. But $16 for a kids pasta the size of your hand with just the cheapest pasta a hit of butter and a bit of cheese, seriously come on. With so many good options around; please don’t do this to yourself and go elsewhere. Go to Tommy Bahamas around the corner instead. Great friendly service. And proper food with proper prices.