The Manger was very rude. My wife was up at the counter ordering while I went to go sit down with my two small children 3 and 6 years old. The manger was extremely rude saying we could not sit down until she finished ordering and paying. His excuse was thats the policy keep in mind there are no signs posted saying please wait to be seated. This not a regular restaurant with a host and servers. You walk up and order your food similar to a McDonald's or Jack in the box. This interaction felt very racial as if we weren't going to pay for our food or something or we there loitering. My wife and just felt discriminated so we just ended up canceling the order and leaving. To the owner coming from another restaurant owner please train your staff and hold them to a higher standard. Also fix your booths its embarrassing to have to sit on duct tapped booths that looks like you pulled out of the back alley. Take some pride in your restaurant and do better.
Kotsu Ramen & Gyoza San Dimas
Excerpts
The Manger was very rude. My wife was up at the counter ordering while I went to go sit down with my two small children 3 and 6 years old. The manger was extremely rude saying we could not sit down until she finished ordering and paying. His excuse was thats the policy keep in mind there are no signs posted saying please wait to be seated. This not a regular restaurant with a host and servers. You walk up and order your food similar to a McDonald's or Jack in the box. This interaction felt very racial as if we weren't going to pay for our food or something or we there loitering. My wife and just felt discriminated so we just ended up canceling the order and leaving. To the owner coming from another restaurant owner please train your staff and hold them to a higher standard. Also fix your booths its embarrassing to have to sit on duct tapped booths that looks like you pulled out of the back alley. Take some pride in your restaurant and do better.
We all got different soups and they were all great. The vegan broth was delicious. Loved the spice levels. The decor of the place is good. Biggest complaint? They only give you half an egg, and it’s vaguely sweet for some reason? (I hated it thought it was super gross, but my friend liked it maybe you will too)🤔 They also offer hard seltzer in a bunch of flavors for super cheap, so if you enjoy Lacroix, you’re in for a treat. Definitely a place to hit up if you’re vegetarian/vegan. 🥦
We all got different soups and they were all great. The vegan broth was delicious. Loved the spice levels. The decor of the place is good. Biggest complaint? They only give you half an egg, and it’s vaguely sweet for some reason? (I hated it thought it was super gross, but my friend liked it maybe you will too)🤔 They also offer hard seltzer in a bunch of flavors for super cheap, so if you enjoy Lacroix, you’re in for a treat. Definitely a place to hit up if you’re vegetarian/vegan. 🥦
My husband and myself landed here without plans, nor have we had ever been here before. We stopped in at the Smart and Final which is down the street from my daughters job and had a little time before she was off, so we decided to check this spot out and they also had VEGAN ramen, which is what caught our attention. The food was surprisingly yummy and I truly enjoyed the ramen and my husband ordered the Tori(bird/ chicken). It was a Tuesday and we were tired and hungry, they had Harry Potter on the TV, and the whole experience was perfect. I reccomend this spot, for some nice ramen on a cold night and watch a movie.