A over a month after the fact and this situation still bothers me. My party went to this KPot the Friday after Christmas for lunch. After being seated we were told that today was all day dinner, despite it being around 1:00. I was already sat and decided to stay anyway. On our first order I saw this big bug on the Bok choy, absolutely disgusting. My party and I immediately alerted our waitress and planned on just leaving. Our waitress grabbed the Bok choy quickly and rushed off. She came back about 5 minutes off and said her manager offered 20% off. We already planned on leaving, but not even offering to reduce the price to the lunch price we should’ve been paying anyway and the manager not coming over himself to speak to us was insulting. Disappointed to say I’ll never go back, not even because of the obvious huge BUG on the food but the response of management was beyond unsatisfactory.
KPOT Korean BBQ, Hot Pot & Sushi
Excerpts
A over a month after the fact and this situation still bothers me. My party went to this KPot the Friday after Christmas for lunch. After being seated we were told that today was all day dinner, despite it being around 1:00. I was already sat and decided to stay anyway. On our first order I saw this big bug on the Bok choy, absolutely disgusting. My party and I immediately alerted our waitress and planned on just leaving. Our waitress grabbed the Bok choy quickly and rushed off. She came back about 5 minutes off and said her manager offered 20% off. We already planned on leaving, but not even offering to reduce the price to the lunch price we should’ve been paying anyway and the manager not coming over himself to speak to us was insulting. Disappointed to say I’ll never go back, not even because of the obvious huge BUG on the food but the response of management was beyond unsatisfactory.
A over a month after the fact and this situation still bothers me. My party went to this KPot the Friday after Christmas for lunch. After being seated we were told that today was all day dinner, despite it being around 1:00. I was already sat and decided to stay anyway. On our first order I saw this big bug on the Bok choy, absolutely disgusting. My party and I immediately alerted our waitress and planned on just leaving. Our waitress grabbed the Bok choy quickly and rushed off. She came back about 5 minutes off and said her manager offered 20% off. We already planned on leaving, but not even offering to reduce the price to the lunch price we should’ve been paying anyway and the manager not coming over himself to speak to us was insulting. Disappointed to say I’ll never go back, not even because of the obvious huge BUG on the food but the response of management was beyond unsatisfactory.
The food was amazing with a variety of options! The food just came out a bit slow at certain times but other than that the staff were very helpful! Since it was my first time at KPot the staff explain how the pricing worked and also came around to chance out plate many times!
The food was amazing with a variety of options! The food just came out a bit slow at certain times but other than that the staff were very helpful! Since it was my first time at KPot the staff explain how the pricing worked and also came around to chance out plate many times!