Such a great little spot. Nice light quaint atmosphere. Great food. All the employees are kind. Great price for the food. One of my favorite lunch spots. The picture is of their seasonal pumpkin praline crepe and holy smokes was it delicious. A+ for presentation too.
Vegan Restaurant
la Madeleine
· $$$$ · houston · Strict-vegan verified
Fully vegan
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.
Excerpts
Such a great little spot. Nice light quaint atmosphere. Great food. All the employees are kind. Great price for the food. One of my favorite lunch spots. The picture is of their seasonal pumpkin praline crepe and holy smokes was it delicious. A+ for presentation too.
5-star review only based on Customer Service from the manager, Patrick. My first time dining in at the restaurant wasn't the greatest. We walked in to be greeted by a not so excited employee, asked about some menu items and she had no idea what ingredients were in several items. After placing the order we sat down. Restaurant was clean and has a nice, cozy atmosphere. After about 5 minutes my friends food came and then finally after 15+ minutes, the lady running the food asked what my order was, she then went and checked, I waited a little longer then the food came out only to be cold. I of course asked to speak to the manager and was greeted with Patrick. He was extremely apologetic and immediately offered to remake the food. He went above and beyond to make it right. For this I will give Le Madeline another chance. This is the type of Customer Service more restaurants need. Thanks for making it right.
5-star review only based on Customer Service from the manager, Patrick. My first time dining in at the restaurant wasn't the greatest. We walked in to be greeted by a not so excited employee, asked about some menu items and she had no idea what ingredients were in several items. After placing the order we sat down. Restaurant was clean and has a nice, cozy atmosphere. After about 5 minutes my friends food came and then finally after 15+ minutes, the lady running the food asked what my order was, she then went and checked, I waited a little longer then the food came out only to be cold. I of course asked to speak to the manager and was greeted with Patrick. He was extremely apologetic and immediately offered to remake the food. He went above and beyond to make it right. For this I will give Le Madeline another chance. This is the type of Customer Service more restaurants need. Thanks for making it right.
All was great!! Went there on Friday/10/03 and Genesis and company took care of my order and my family and I had a great time. Will for sure come back. PS: as customers, we also need to be considerate, please don’t be ordering long when you know it’s closing time, saw some people still dining in around 10 minutes before closing and not seeming to leave anytime soon 💀