Came with a group of 5 ladies for a bday dinner. The atmosphere and ambiance is wonderful! Sebastian, our waiter was absolutely wonderful. Very patient, kind and was amazed to learn he graduated that same day and came straight to work! What dedication! Sebastian worked the entire room from taking orders, bartending, cleaning the tables to taking our pictures! He deserved all the kudos, tips and graduation gifts from us all. We appreciate great service & hospitality.
Vegan Restaurant
LULO Kitchen & Juice Bar
· $$$$ · cleveland · Strict-vegan verified
Fully vegan
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.
Excerpts
Came with a group of 5 ladies for a bday dinner. The atmosphere and ambiance is wonderful! Sebastian, our waiter was absolutely wonderful. Very patient, kind and was amazed to learn he graduated that same day and came straight to work! What dedication! Sebastian worked the entire room from taking orders, bartending, cleaning the tables to taking our pictures! He deserved all the kudos, tips and graduation gifts from us all. We appreciate great service & hospitality.
We were the " Five ladies at the table" who came to celebrate our Tribe sis birthday last night. The food came out quickly, hot, and delicious. But the most awesome part of our experience was created by our waiter Sebastian. He was so helpful, and polite...it seemed like there were five of him to be honest because he took care of us efficiently along with surrounding tables and made the most perfect drinks as our bartender as well. We applaud him for helping us enjoy an amazing evening of friendship, good food and an awesome ambiance because the place is beautiful.
We were the " Five ladies at the table" who came to celebrate our Tribe sis birthday last night. The food came out quickly, hot, and delicious. But the most awesome part of our experience was created by our waiter Sebastian. He was so helpful, and polite...it seemed like there were five of him to be honest because he took care of us efficiently along with surrounding tables and made the most perfect drinks as our bartender as well. We applaud him for helping us enjoy an amazing evening of friendship, good food and an awesome ambiance because the place is beautiful.
stay far away In short the carne asada was great and basically everything else was horrendous. I don't think I've been to a restaurant that had service as bad as this, with staff running around looking dazed and confused. Nobody seemed to know who ordered what or where any of the tables were. We were asked multiple times if this was our food and it was never our food. We were seated at 6:30 for our reservation, and our food did not arrive until 7:50 after we checked back in on it multiple times with our server and were told that it was coming soon. We had also ordered an appetizer that had never arrived. And he couldn't tell us where it was.Our bets are that it was delivered to another table.Just with the observations, we were making. multiple people got up and left or had tried to leave and spoke to someone in charge to then have their food delivered pretty quickly after. They ended up giving us our drinks for free. But when we were filling out the bill, we noticed there was a service charge attached, which was pretty hefty considering what we actually received from our original order. As we were a party of two I have never seen this charge at any other restaurant unless it's a specialty restaurant experience type thing. We also noticed on the menu that they had the same drink listed twice for different prices. Clearly nobody reviewed this before it was printed. If they continue to operate this way, I would be surprised if they are open by next year. JOKE