I have no complaints with the food. But I feel sad for the cats. At least for the day I went. There was only one staff and she was so busy to take orders and served people and have no time to take care of cats. The cat room was messy and smelly, each cage has poop and food spread out. One cat had to be locked (for medical reason) in a tiny cage and had no place to lay down or stand properly because there’s poop everywhere. Poor staff have no time to clean the place up. I love the idea of cat cafe, if only done humanely and properly. I hope they can have more staffs and take care of cats better. Edit: There’s a little room in the public cat room, like a closet room, where the door was not close and I did not need to go in to see there were supplies and few cages in there. I simply saw it from outside. And I did had the old pictures in there. I only speaking from my experience and what I saw.
Luna Cat Cafe
Excerpts
I have no complaints with the food. But I feel sad for the cats. At least for the day I went. There was only one staff and she was so busy to take orders and served people and have no time to take care of cats. The cat room was messy and smelly, each cage has poop and food spread out. One cat had to be locked (for medical reason) in a tiny cage and had no place to lay down or stand properly because there’s poop everywhere. Poor staff have no time to clean the place up. I love the idea of cat cafe, if only done humanely and properly. I hope they can have more staffs and take care of cats better. Edit: There’s a little room in the public cat room, like a closet room, where the door was not close and I did not need to go in to see there were supplies and few cages in there. I simply saw it from outside. And I did had the old pictures in there. I only speaking from my experience and what I saw.
Highly recommended, I was a little skeptical when I read the reviews and was worried about cats weren't treated well, but decided to give it a try as I had to wait 5 h for a bus. Cat room is huge, a lot cat tree and toys. Cats can choose coming out or not. I had a peek when one of the staff opens the door and saw same model of litter robot I'm using, which is good for multi cats. Drinks are decent and cheap, I had mocha choco and coffee as they have a unlimited cat room hour and bottomless drink option;). And cats and kittens! Most energetic ones I've seen in a cat coffee. I did the same trick as I did for my cat-- tied a toy at the end of the cat sticks, and i think they really like it. (Please don't blame me if it's hard to untangle...🙏) Definitely will visit again if I ever drop by Syracuse.
Highly recommended, I was a little skeptical when I read the reviews and was worried about cats weren't treated well, but decided to give it a try as I had to wait 5 h for a bus. Cat room is huge, a lot cat tree and toys. Cats can choose coming out or not. I had a peek when one of the staff opens the door and saw same model of litter robot I'm using, which is good for multi cats. Drinks are decent and cheap, I had mocha choco and coffee as they have a unlimited cat room hour and bottomless drink option;). And cats and kittens! Most energetic ones I've seen in a cat coffee. I did the same trick as I did for my cat-- tied a toy at the end of the cat sticks, and i think they really like it. (Please don't blame me if it's hard to untangle...🙏) Definitely will visit again if I ever drop by Syracuse.
Food was SO good! I can honestly say I don't remember the last time I've had such good Japanese food. The cats were so sweet, and the food was delicious. We're already planning another trip out to eat here again!! And the service was so lovely, I forgot my purse and they tried to get a hold of us! They were so sweet!!!