Abysmal service. We arrived a few minutes after the restaraunt opened, and after being seated the server was slow to come over. We placed our order as soon as she did greet us, then we sat and sat. We only got sandwiches yet many other tables that were seated after us and ordered pizzas received their food first. The server made a half-hearted excuse about the wait even though we were one of the first tables of the day. When we finally received our sandwiches (both of which are supposed to be served warm) they were room temperature at best. Our server then dissapeared for a considerable amount of time, we finished eating, and then we sat waiting for her to show up so we could pay and get out. Ridiculous.
Vegan Restaurant
Mellow Mushroom Bowling Green
· $$$$ · bowlingGreen · Strict-vegan verified
Fully vegan
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.
Excerpts
Abysmal service. We arrived a few minutes after the restaraunt opened, and after being seated the server was slow to come over. We placed our order as soon as she did greet us, then we sat and sat. We only got sandwiches yet many other tables that were seated after us and ordered pizzas received their food first. The server made a half-hearted excuse about the wait even though we were one of the first tables of the day. When we finally received our sandwiches (both of which are supposed to be served warm) they were room temperature at best. Our server then dissapeared for a considerable amount of time, we finished eating, and then we sat waiting for her to show up so we could pay and get out. Ridiculous.
Food was good. Pizzas could have been cooked longer some spots still had raw dough. They can accommodate allergies and offer dairy free options. Server was friendly. Took while for food to come out and they weren’t busy when we ordered, seated right away and inside and outdoor seating were 1/3 full. By the time we left there was a wait.
Food was good. Pizzas could have been cooked longer some spots still had raw dough. They can accommodate allergies and offer dairy free options. Server was friendly. Took while for food to come out and they weren’t busy when we ordered, seated right away and inside and outdoor seating were 1/3 full. By the time we left there was a wait.
Been to mellow mushroom several times. In several states. The first issue was the table we was sat at was dirty had to have the server clean it for us. I ordered a pizza with extra cheese asked for the pepperoni to be under the cheese because I don't like them crispy. They brought the pizza to me and it did not look like it had extra cheese and the pepperoni was on top of the cheese? The manager fixed it and made it right for me but i was frustrated because she said she did not mean to dispute me but she said it had extra cheese. So even if it did but I still did not see the extra cheese and again I have been to mellow mushroom many of times. Go there when I go to pigeon forge every year a couple of times a year. The experience here was not the same. Nobody was rude. The server was nice but did not come check on us had to stop her 3 different times for drinks and questions. The manager was very nice but I did not think she should have said what she said just my opinion as a manager myself. I would have just said sorry and took care of the customer. Out of all the mellow mushrooms i have been to this did not taste as good. My sons had the bbq pizza and said it was ok. The breadsticks was not very good but had the extra cheeae on them like i asked.Left a very bad taste in My mouth for some reason. Not just mine but my wife and both my kids as well. Again love mellow mushroom this just was not the best one I have visited was very disappointed. I will probably not go back to this one. Again I want to say the server was nice and the manager was nice and took care of the issue. I just would have liked if the server would have checked on Me without me tracking her down. And the manager should have just took care of me without the comment.