We spent $70 waiting for our food, and we were really excited until one of the workers came out and told us not to wait in the parking lot and grab our food. We had only been there for 5 minutes, and it said they closed at 11:30. I guess he planned to close early and he got upset with us for not picking it up within those five minutes. We had placed the order around 9:53 and it said the pickup time was 10:10-10:20. We started to walk in around 10:16 and that's when he had started yelling at us from across the parking lot... The restaurant had the huge glowing open sign in front of it so we were confused why he was so upset with us. We weren't late and he just kept telling us how he was tired and not to sit in the car and wait all day. I don't understand how we should be held accountable when they're website says they close at 11:30 and he accepted our order... We were tired too, we we're up all day today but we don't just go yelling at customers in the parking lot...I even asked him what time they closed and he didn't give us a straight answer. He kept going around it. The food was good, but the customer service matters more. We will not be coming back here again.
Mona’s Kitchen – Lebanese Food & Delivery & Catering
Excerpts
We spent $70 waiting for our food, and we were really excited until one of the workers came out and told us not to wait in the parking lot and grab our food. We had only been there for 5 minutes, and it said they closed at 11:30. I guess he planned to close early and he got upset with us for not picking it up within those five minutes. We had placed the order around 9:53 and it said the pickup time was 10:10-10:20. We started to walk in around 10:16 and that's when he had started yelling at us from across the parking lot... The restaurant had the huge glowing open sign in front of it so we were confused why he was so upset with us. We weren't late and he just kept telling us how he was tired and not to sit in the car and wait all day. I don't understand how we should be held accountable when they're website says they close at 11:30 and he accepted our order... We were tired too, we we're up all day today but we don't just go yelling at customers in the parking lot...I even asked him what time they closed and he didn't give us a straight answer. He kept going around it. The food was good, but the customer service matters more. We will not be coming back here again.
truly a local gem. amazing Lebanese/Western Armenian cuisine!!!! the food is flavorful, fresh, authentic - actually reminds me of my own family's cooking. great fair prices. owners are kind good people too.
truly a local gem. amazing Lebanese/Western Armenian cuisine!!!! the food is flavorful, fresh, authentic - actually reminds me of my own family's cooking. great fair prices. owners are kind good people too.
- If you prefer a quiet, low‑key meal, note that the venue has bar/lounge energy and can be lively—especially during dinner hours. 🎯 Overall verdict JOEY Woodland Hills is a very good choice for a night out—whether it's a date, celebration, or stylish dinner with a group. You’ll get high‑quality service, a strong environment, and a menu that appeals widely. If you’re budget‑conscious or seeking a laid‑back hidden gem, this might feel a bit more upscale or lively than you’re after. But for many, it hits the “premium casual” sweet spot. 🔍 Recommendation - For the best experience: go for an earlier dinner slot (before prime time) if you prefer a calmer setting. - Pick standout dishes: steaks, sushi shares, or chef’s specials tend to get the best reviews. - Don’t skip the patio if weather allows—it adds to the ambiance. - Make a reservation, especially for weekends, to avoid wait time. Would you like me to pull up recent menu highlights and current pricing for JOEY Woodland Hills?