We arrived around 8 p.m. on Saturday night and waited nearly 20 minutes to be seated. It also took quite some time for the server to take our order, and we had to wait again for our food. Overall, we spent too much time waiting. The utensils were also very dirty. However, the food was good, which was the only positive part of the experience.
Vegan Restaurant
NORMS Restaurant
· $$$$ · ontario · Strict-vegan verified
Fully vegan
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.
Excerpts
We arrived around 8 p.m. on Saturday night and waited nearly 20 minutes to be seated. It also took quite some time for the server to take our order, and we had to wait again for our food. Overall, we spent too much time waiting. The utensils were also very dirty. However, the food was good, which was the only positive part of the experience.
Was there Sunday night. When the host was seating us, we walked past an empty booth and I asked if we could sit there. She told me I had to wait 10 minutes—even though the place was empty. We ended up seated at a back table. The wait for food was very long, and they completely forgot my pancakes. They didn’t arrive until I was almost finished with the rest of my meal, and when they finally came, they were very cold. It felt like the order was simply forgotten.
Was there Sunday night. When the host was seating us, we walked past an empty booth and I asked if we could sit there. She told me I had to wait 10 minutes—even though the place was empty. We ended up seated at a back table. The wait for food was very long, and they completely forgot my pancakes. They didn’t arrive until I was almost finished with the rest of my meal, and when they finally came, they were very cold. It felt like the order was simply forgotten.
Stopped by this Norms location on a rainy day and there was no wait for a table. I’m not sure if this location typically gets busy, as I’ve experienced long waits at other Norms. I ordered the BLTA sandwich with fries and a side of ranch and Thousand Island. The food was delicious overall, though the Thousand Island dressing was a bit too tart for my taste. Great service and a pleasant atmosphere.