As regular Olive Garden customers, we visit Olive Garden’s at several locations whenever we travel. I have visited several Olive Gardens in San Antonio, Victoria, Laredo and other places throughout TX as well as Louisiana, New Mexico, Biloxi, Nevada. On Sunday Dec 28th we visited the Olive Garden in Portland TX. I ordered Spaghetti with meat sauce and Italian Sausage. The spaghetti & meat sauce was fine. The meal was like warm not very hot. But my Italian sausage was way too burnt. covered with sauce thinking I wouldn’t notice. I showed the manager and he said yes it burnt and he offered to make me another plate but by the time I get it my family would be done with there meal. I put it to the side and just ate my Luke warm spaghetti. Manager didn’t offer a discount or anything else. I have eating here a few times before never had any issues. This is a fairly new Olive Garden less than a year old I believe. Customer service was ok but could’ve been better by the manager with this issue. Hope this issues gets fixed.
Olive Garden Italian Restaurant
Excerpts
As regular Olive Garden customers, we visit Olive Garden’s at several locations whenever we travel. I have visited several Olive Gardens in San Antonio, Victoria, Laredo and other places throughout TX as well as Louisiana, New Mexico, Biloxi, Nevada. On Sunday Dec 28th we visited the Olive Garden in Portland TX. I ordered Spaghetti with meat sauce and Italian Sausage. The spaghetti & meat sauce was fine. The meal was like warm not very hot. But my Italian sausage was way too burnt. covered with sauce thinking I wouldn’t notice. I showed the manager and he said yes it burnt and he offered to make me another plate but by the time I get it my family would be done with there meal. I put it to the side and just ate my Luke warm spaghetti. Manager didn’t offer a discount or anything else. I have eating here a few times before never had any issues. This is a fairly new Olive Garden less than a year old I believe. Customer service was ok but could’ve been better by the manager with this issue. Hope this issues gets fixed.
This is a really nice new restaurant. We have eaten here probably 5 times since it has opened. We had a very nice waiter Corey. He was very kind and attentive. The food was great. I like the shrimp scampi with broccoli instead of pasta. The dishes they serve are so good. I would recommend asking though because some of the dishes are rich. The desserts are very good especially the cheesecake. We will be back!
This is a really nice new restaurant. We have eaten here probably 5 times since it has opened. We had a very nice waiter Corey. He was very kind and attentive. The food was great. I like the shrimp scampi with broccoli instead of pasta. The dishes they serve are so good. I would recommend asking though because some of the dishes are rich. The desserts are very good especially the cheesecake. We will be back!
We just ate here on opening day! Delicious and welcoming environment! We enjoyed the booth seating. A little pricey. We had the meatball parmianga for appetizer. For entrees the Tour of Italy and the Steak Gargonzala. Delicious! Our granddaughter had the kids pizza and spaghetti. Only 6.99 for kids meal and included the drink. Our waitress was Carizma. She was lovely! We will be back.