Vegan Restaurant

Osaka Hibachi & Steakhouse

0 (0 reviews) · $$$$ · cullman · Strict-vegan verified
Fully vegan
Directions
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.

Excerpts

Everything was amazing. I was a little worried that portions would be small ordering take out. But I must say I was very surprised at the amount of food they gave me! Super fresh and tasted great!

Everything was amazing. I was a little worried that portions would be small ordering take out. But I must say I was very surprised at the amount of food they gave me! Super fresh and tasted great!

I called ahead to ask if there was a wait time before I arrived, and the person who answered the phone had an extremely heavy accent and clearly didn’t understand what I was asking. It made the whole conversation confusing and uncomfortable. When I got to the restaurant, the same person who answered the phone rung me up — and the poor customer service continued. They were unhelpful and seemed uninterested in assisting me. I did not feel welcomed or valued as a customer, and honestly, the interaction was frustrating enough that I don’t plan on going back.

I called ahead to ask if there was a wait time before I arrived, and the person who answered the phone had an extremely heavy accent and clearly didn’t understand what I was asking. It made the whole conversation confusing and uncomfortable. When I got to the restaurant, the same person who answered the phone rung me up — and the poor customer service continued. They were unhelpful and seemed uninterested in assisting me. I did not feel welcomed or valued as a customer, and honestly, the interaction was frustrating enough that I don’t plan on going back.

Owner was extremely rude, was also called aggressive on multiple occasions by another customer in the restaurant. When I told them my steak was raw not rare I was screamed at. Was also yelled at because the cashier got our order wrong.