Everything was amazing. I was a little worried that portions would be small ordering take out. But I must say I was very surprised at the amount of food they gave me! Super fresh and tasted great!
Osaka Hibachi & Steakhouse
Excerpts
Everything was amazing. I was a little worried that portions would be small ordering take out. But I must say I was very surprised at the amount of food they gave me! Super fresh and tasted great!
I called ahead to ask if there was a wait time before I arrived, and the person who answered the phone had an extremely heavy accent and clearly didn’t understand what I was asking. It made the whole conversation confusing and uncomfortable. When I got to the restaurant, the same person who answered the phone rung me up — and the poor customer service continued. They were unhelpful and seemed uninterested in assisting me. I did not feel welcomed or valued as a customer, and honestly, the interaction was frustrating enough that I don’t plan on going back.
I called ahead to ask if there was a wait time before I arrived, and the person who answered the phone had an extremely heavy accent and clearly didn’t understand what I was asking. It made the whole conversation confusing and uncomfortable. When I got to the restaurant, the same person who answered the phone rung me up — and the poor customer service continued. They were unhelpful and seemed uninterested in assisting me. I did not feel welcomed or valued as a customer, and honestly, the interaction was frustrating enough that I don’t plan on going back.
Owner was extremely rude, was also called aggressive on multiple occasions by another customer in the restaurant. When I told them my steak was raw not rare I was screamed at. Was also yelled at because the cashier got our order wrong.