I’ve been here before and had a great experience—the food is wonderful and the serving staff is consistently excellent. Our server this time was just as warm and attentive, and the meal itself was lovely. Sushant is marvelous, anticipates well and ask great questions even to kids. He was attentive and created a great experience for us. However, the host at the front made our arrival much more difficult than it needed to be. We stopped by to check if they had room for our group, and while there were clearly tables open, we were told they “don’t do walk-ins” and could only be seated if we booked online. We made the reservation on the spot and were seated immediately, which made the interaction feel unnecessary and dismissive. It would’ve been much more helpful—and far more respectful—to simply say they were close to full and preferred reservations to accommodate us. The serving staff continues to be great, but the initial experience at the door could really use improvement. That front desk guy sounds like he was auditioning for “Most Unhelpful Human of the Year.”
Patiala Indian Grill & Bar
Excerpts
I’ve been here before and had a great experience—the food is wonderful and the serving staff is consistently excellent. Our server this time was just as warm and attentive, and the meal itself was lovely. Sushant is marvelous, anticipates well and ask great questions even to kids. He was attentive and created a great experience for us. However, the host at the front made our arrival much more difficult than it needed to be. We stopped by to check if they had room for our group, and while there were clearly tables open, we were told they “don’t do walk-ins” and could only be seated if we booked online. We made the reservation on the spot and were seated immediately, which made the interaction feel unnecessary and dismissive. It would’ve been much more helpful—and far more respectful—to simply say they were close to full and preferred reservations to accommodate us. The serving staff continues to be great, but the initial experience at the door could really use improvement. That front desk guy sounds like he was auditioning for “Most Unhelpful Human of the Year.”
I’ve been here before and had a great experience—the food is wonderful and the serving staff is consistently excellent. Our server this time was just as warm and attentive, and the meal itself was lovely. Sushant is marvelous, anticipates well and ask great questions even to kids. He was attentive and created a great experience for us. However, the host at the front made our arrival much more difficult than it needed to be. We stopped by to check if they had room for our group, and while there were clearly tables open, we were told they “don’t do walk-ins” and could only be seated if we booked online. We made the reservation on the spot and were seated immediately, which made the interaction feel unnecessary and dismissive. It would’ve been much more helpful—and far more respectful—to simply say they were close to full and preferred reservations to accommodate us. The serving staff continues to be great, but the initial experience at the door could really use improvement. That front desk guy sounds like he was auditioning for “Most Unhelpful Human of the Year.”
The food here was incredible and the space is gorgeous. We came in on Valentine's day with a reservation, so we had no wait. It also seemed like they were sitting tables/groups with littles in the upstairs part of the restaurant away from the couples downstairs; I was a BIG fan of this concession when one of them began wailing halfway through the meal. The chicken 65 was perfection; I could've eaten three more orders of it. I had the lamb curry and my husband had the the chicken tikka masala. Both were heaven, significantly better than anything we have in our little Tennessee town. The naan was also incredible. I can't imagine even thinking about another Indian option, and we'll be sure to stop by again the next time we're up.
The food here was incredible and the space is gorgeous. We came in on Valentine's day with a reservation, so we had no wait. It also seemed like they were sitting tables/groups with littles in the upstairs part of the restaurant away from the couples downstairs; I was a BIG fan of this concession when one of them began wailing halfway through the meal. The chicken 65 was perfection; I could've eaten three more orders of it. I had the lamb curry and my husband had the the chicken tikka masala. Both were heaven, significantly better than anything we have in our little Tennessee town. The naan was also incredible. I can't imagine even thinking about another Indian option, and we'll be sure to stop by again the next time we're up.