I’ve been to this location many times, but this time I had a horrible experience and a horrible customer service with the girl at the front. She gave us an extremely rude attitude, When I asked her for three plates for the pastries, she gave me three dirty plates From the previous order. When I saw and returned back to her and told her I need three clean plates and I showed her that the plates were dirty she replied “perfect!” With a sneaky smile. This attitude and customer service should not be tolerated especially not in a place like Pura Vida. We spent over $200 on a casual Breakfast and received a customer service worse than Dunkin’ Donuts or McDonald’s. The managers and the owners of the place should properly train employees and discipline and Fire for such behavior.
Pura Vida Miami
Excerpts
I’ve been to this location many times, but this time I had a horrible experience and a horrible customer service with the girl at the front. She gave us an extremely rude attitude, When I asked her for three plates for the pastries, she gave me three dirty plates From the previous order. When I saw and returned back to her and told her I need three clean plates and I showed her that the plates were dirty she replied “perfect!” With a sneaky smile. This attitude and customer service should not be tolerated especially not in a place like Pura Vida. We spent over $200 on a casual Breakfast and received a customer service worse than Dunkin’ Donuts or McDonald’s. The managers and the owners of the place should properly train employees and discipline and Fire for such behavior.
I tried walnut cookies and its seems like was it an old cookie, very dry and not tasty at all. Even Tates at the grocery tastes better. Definitely not worth the money, the cookie tasted like it was from a month ago. I really don't see the hype especially the cookie has 540 calories, sodium 670, 32g of sugar and 57 g of carb. False advertising " Health is Happiness." If you are on a restricted diet this place is definitely not for you watch out for the labels. If you are health conscious run like I am away from this place. Definitely not coming back.
I tried walnut cookies and its seems like was it an old cookie, very dry and not tasty at all. Even Tates at the grocery tastes better. Definitely not worth the money, the cookie tasted like it was from a month ago. I really don't see the hype especially the cookie has 540 calories, sodium 670, 32g of sugar and 57 g of carb. False advertising " Health is Happiness." If you are on a restricted diet this place is definitely not for you watch out for the labels. If you are health conscious run like I am away from this place. Definitely not coming back.
We stopped in just to try a latte and the chocolate pistachio tart. The latte was perfectly fine, but nothing memorable or special. The tart wasn’t bad, but it also didn’t really stand out, very average in flavor and texture. Overall, an okay experience, but nothing that would make us go out of our way to return.