The crawfish was great tonight but whoever the manager on duty tonight was needs to be taught how to talk to customers. You don’t basically tell your customers it’s their fault for not seeing hair in their food before eating it when three different hairs were wrapped around and beneath a pile of fries. Yeah you comped half the food but did so while telling us it’s our fault for not catching it sooner to have the whole plate comped and then walking away without a conversation. It was a blonde hair in a pile of pale potatoes. How is that noticeable right off the bat without almost sticking it in your mount?! We didn’t make a big deal or were mean. We just asked the player to be removed. So to be treated like that is not okay. We are all brunets so obviously it wasn’t ours. Yall please do better. I actually like y’all’s food and environment and would hate to have to stop going because of how we’ve been treated.
Rainouts Bar & Grill
Excerpts
The crawfish was great tonight but whoever the manager on duty tonight was needs to be taught how to talk to customers. You don’t basically tell your customers it’s their fault for not seeing hair in their food before eating it when three different hairs were wrapped around and beneath a pile of fries. Yeah you comped half the food but did so while telling us it’s our fault for not catching it sooner to have the whole plate comped and then walking away without a conversation. It was a blonde hair in a pile of pale potatoes. How is that noticeable right off the bat without almost sticking it in your mount?! We didn’t make a big deal or were mean. We just asked the player to be removed. So to be treated like that is not okay. We are all brunets so obviously it wasn’t ours. Yall please do better. I actually like y’all’s food and environment and would hate to have to stop going because of how we’ve been treated.
I used to work close to this place so I stopped in for lunch one day. Now I go every chance I get! You just can’t beat the prices and the amazing food. Their crawfish and snow crab is just unbeatable. So dang good! I live close to Galveston and will happily make the drive just for the food. Also, Sezen is a fantastic bartender and will make sure you are taken care of! 10/10 recommend for service and food.
I used to work close to this place so I stopped in for lunch one day. Now I go every chance I get! You just can’t beat the prices and the amazing food. Their crawfish and snow crab is just unbeatable. So dang good! I live close to Galveston and will happily make the drive just for the food. Also, Sezen is a fantastic bartender and will make sure you are taken care of! 10/10 recommend for service and food.
Man oh man! Haven't been here in about a year. Been a couple times these past few weekends and what an improvement. I'm guessing new owners hence the name change. The food is great! I love the drinks. I get whatever the bartender recommends for my taste and they're great every time. The seafood is a must! The crowd is always laid back never too crowded. The DJ keeps the music very versatile and it's much appreciated. They have a few activities to partake in if you prefer to get a bit more social. Pictured is the "roofie" drink made by one of the bartenders.