This was my first time experiencing rolled ice cream and honestly, The staff the environment was so amazing that it will keep us coming back. I wish I remembered all of member to give them a huge shout out!! Visited February 22,26 around 3pm
Rolling Monkey
Excerpts
This was my first time experiencing rolled ice cream and honestly, The staff the environment was so amazing that it will keep us coming back. I wish I remembered all of member to give them a huge shout out!! Visited February 22,26 around 3pm
love the ice cream and topping options! the employees are trained very well on how to connect with the customers, they keep you engaged the whole time they are there and actually seem like they care. i am taking one star off because PLEASE turn your music down a notch, especially when the employees are trying to talk to you, it’s hard to communicate with them and very overstimulating in general. i’ve been there twice and it was the same each time, we ended up eating outside.
love the ice cream and topping options! the employees are trained very well on how to connect with the customers, they keep you engaged the whole time they are there and actually seem like they care. i am taking one star off because PLEASE turn your music down a notch, especially when the employees are trying to talk to you, it’s hard to communicate with them and very overstimulating in general. i’ve been there twice and it was the same each time, we ended up eating outside.
The customer service here is AMAZING. Everyone was so kind. Mack and another lady (didn't get her name. Name tag said in training) made my daughter's ice cream and she had fun watching them make it. I would come back just for the customer service!