10/10 would NOT Recommend!!! These pictures are from 1pm, please keep in mind the restaurant opens at 11am. There was also hair found inside the ranch dressing container. All other items were either empty or low. I asked if they could replace the items and was told yes. The salad bar lady would come “check to see what needed to be filled”. She brought out fresh romaine and dumbed it on top of the old wilted lettuce, then picked up the dropped lettuce with the tongs. She didn’t even remove the lettuce shown or fill it. She added a few items like carrots and cucumbers on top of the old food. This picture was taken after being there 45 minutes. When another patron told staff about the hair, he stated the guy just walked by it and said ok. My waitress was awesome (the only reason for the 2 stars) she actually had it replaced. There is no reason food should look like this when the restaurant has been open less than 3 hours. In the time there I did see a manager come out, so it made it clear that they are aware just do not care. We also ordered burgers & a chicken sandwich. Had to ask for mayo on the side. It came in a small container with the top already hardening due to sitting out too long. Crispy chicken was CRISPY, the ends had to be broken off to eat it. Impossible burger was actually done right, no complaints there. For the cost of this place, things really need to change.
Ruby Tuesday
Excerpts
10/10 would NOT Recommend!!! These pictures are from 1pm, please keep in mind the restaurant opens at 11am. There was also hair found inside the ranch dressing container. All other items were either empty or low. I asked if they could replace the items and was told yes. The salad bar lady would come “check to see what needed to be filled”. She brought out fresh romaine and dumbed it on top of the old wilted lettuce, then picked up the dropped lettuce with the tongs. She didn’t even remove the lettuce shown or fill it. She added a few items like carrots and cucumbers on top of the old food. This picture was taken after being there 45 minutes. When another patron told staff about the hair, he stated the guy just walked by it and said ok. My waitress was awesome (the only reason for the 2 stars) she actually had it replaced. There is no reason food should look like this when the restaurant has been open less than 3 hours. In the time there I did see a manager come out, so it made it clear that they are aware just do not care. We also ordered burgers & a chicken sandwich. Had to ask for mayo on the side. It came in a small container with the top already hardening due to sitting out too long. Crispy chicken was CRISPY, the ends had to be broken off to eat it. Impossible burger was actually done right, no complaints there. For the cost of this place, things really need to change.
A little while ago I got a carry-out order. 6 oz steak, half rack of ribs, mashed potatoes, and cajun chicken pasta. The ribs and pasta were just fine but the steak and mashed potatoes were the problem. I ordered my steak medium rare and it came out clearly medium well. In person it was a lot darker than what it looks like in the picture by the way. As for the mashed potatoes, these were clearly leftover mashed potatoes that were reheated in the microwave. They were not fresh at all and tasted absolutely disgusting. The steak was thoroughly unenjoyable and I couldn't stomach the rest of the mashed potatoes, had to give them to my dog. This was totally unacceptable and I feel like needs to be made right, if it is I will gladly change my rating and give this place more stars.
A little while ago I got a carry-out order. 6 oz steak, half rack of ribs, mashed potatoes, and cajun chicken pasta. The ribs and pasta were just fine but the steak and mashed potatoes were the problem. I ordered my steak medium rare and it came out clearly medium well. In person it was a lot darker than what it looks like in the picture by the way. As for the mashed potatoes, these were clearly leftover mashed potatoes that were reheated in the microwave. They were not fresh at all and tasted absolutely disgusting. The steak was thoroughly unenjoyable and I couldn't stomach the rest of the mashed potatoes, had to give them to my dog. This was totally unacceptable and I feel like needs to be made right, if it is I will gladly change my rating and give this place more stars.
Friendly waitress. Hostess, no so much. Hot food was pretty good, but paid $6.99 each to add the salad bar to 3 entrees. Much of the lettuce was browning and wilty. Definitely didn't get our money's worth on the bar.