SAAP

Saap has been on our list for a while and finally made it here last night. This place is right within Cary DT park so lot of parking options all around. Nice ambience and good decor that compliments the food, nothing over the top. Drinks are good - try the Alana gin based. Really good!! For me pandan really didn’t come through in Pandan Old Fashioned. Food was awesome. We stuck with veg options, there are a few but all fantastic. White chips served have shrimp protein - fyi. We ordered Summer Rolls, Crispy Coconut Rice Lettuce wraps, Pad Lao with Tofu and Kabocha Squash & Root Veg curry. All 4 dishes were amazing. Out of the 4 our favorites - Summer Rolls & Crispy Coconut Rice lettuce wrap. Staff was really helpful and checked on us multiple times. Will dine here again.

Saap has been on our list for a while and finally made it here last night. This place is right within Cary DT park so lot of parking options all around. Nice ambience and good decor that compliments the food, nothing over the top. Drinks are good - try the Alana gin based. Really good!! For me pandan really didn’t come through in Pandan Old Fashioned. Food was awesome. We stuck with veg options, there are a few but all fantastic. White chips served have shrimp protein - fyi. We ordered Summer Rolls, Crispy Coconut Rice Lettuce wraps, Pad Lao with Tofu and Kabocha Squash & Root Veg curry. All 4 dishes were amazing. Out of the 4 our favorites - Summer Rolls & Crispy Coconut Rice lettuce wrap. Staff was really helpful and checked on us multiple times. Will dine here again.

We had a reservation for 6:00 PM, and one member of our group arrived late. Despite several empty tables, the manager refused to seat us until 6:50PM, when she arrived. (our table was empty the whole time, and 4 of us were there!) There was absolutely no flexibility to accommodate us or improve the overall experience. To make matters worse, we overheard the owners speaking with the manager and commenting about us, saying, “If they don’t want to wait, bye-bye.” This was extremely disappointing and unprofessional. This was not my first time at SAAP and I felt especially let down because I had brought friends there expecting a good experience. While the food and drinks were good, customer service is just as important. If the goal is to truly please clients, there is significant room for improvement. I’m a big supporter of restaurants and bars, especially small businesses, but unfortunately, SAAP is the only place where I’ve experienced this kind of behavior. We make an effort to support local businesses, yet in this case, it didn’t feel like the support went both ways! There are a lot of great restaurant options with excellent customer service in Downtown Cary. At SAAP, unfortunately, they are not that friendly!

We had a reservation for 6:00 PM, and one member of our group arrived late. Despite several empty tables, the manager refused to seat us until 6:50PM, when she arrived. (our table was empty the whole time, and 4 of us were there!) There was absolutely no flexibility to accommodate us or improve the overall experience. To make matters worse, we overheard the owners speaking with the manager and commenting about us, saying, “If they don’t want to wait, bye-bye.” This was extremely disappointing and unprofessional. This was not my first time at SAAP and I felt especially let down because I had brought friends there expecting a good experience. While the food and drinks were good, customer service is just as important. If the goal is to truly please clients, there is significant room for improvement. I’m a big supporter of restaurants and bars, especially small businesses, but unfortunately, SAAP is the only place where I’ve experienced this kind of behavior. We make an effort to support local businesses, yet in this case, it didn’t feel like the support went both ways! There are a lot of great restaurant options with excellent customer service in Downtown Cary. At SAAP, unfortunately, they are not that friendly!

Tasty fresh food. Every dish was good. The crispy rice and pork in rice crepes appetizers were delicious. The lettuce wrap with chicken skewer was decent - chicken skewer was tasty - not WOW but well executed. The Pad Lao was also really well executed. If u like it hot then ask - we didn’t ask and everything was slightly on the sweet side, really tasty but no hint of heat. Would get the crispy rice, pork appetizers again, lettuce wraps maybe would get with fish and would ask the pad Lao to be spicier. The service was excellent, from front staff to waiters - everyone is attentive, friendly -and knows the menu. We got the dessert with squash, popcorn, tea flavored custard and orange cream… sounds really interesting but the squash is meh. The dish needed more of the tamarind to pop - was expecting a party in mouth but it was just ok - would not get it again.