Sano Food Hialeah

Super Expensive! Not as advertised on their website. Very disappointed with the amount received. So little! I imagined a whole personal pizza, not half of it. One of the chicken pieces looked raw. Overall, the taste was not bad but not the best. I would recommend going to other Venezuelan restaurants.

Super Expensive! Not as advertised on their website. Very disappointed with the amount received. So little! I imagined a whole personal pizza, not half of it. One of the chicken pieces looked raw. Overall, the taste was not bad but not the best. I would recommend going to other Venezuelan restaurants.

I have always associated Sano with quality, but this location has redefined the name for me as a disgusting disappointment. During my visit, I discovered two long brunette hairs in my chicken Alfredo. When this was brought to the server’s attention, she initially offered to remove only the cake from the bill. We had to insist that the entrée be taken off, which required her to check with a manager—who never came to the table to address the situation. The rest of the food was equally disheartening. My Alfredo sauce was watery with an odd vinegar tang, and the chicken was dry and overcooked. My guest managed to eat part of her entrée, but her peanut smoothie was so unappealing she only had a few sips—it tasted like nothing more than cheap peanuts. Even the pistachio cake tasted overwhelmingly of monk fruit sweetener rather than pistachio itself, as though corners were cut on quality ingredients and masked with excessive sweetener. In the end, we still left paying $57 for a meal that went mostly untouched. The only positive was our server’s attentiveness to my food allergies. She was careful, thorough, and genuinely seemed to care about preventing cross-contamination, which is not something I take lightly. But that reassurance meant little once I was pulling hairs out of my meal. What makes this most frustrating is not just the food itself, but the way the situation was handled. For a restaurant I once trusted, this visit left me questioning whether standards have slipped so far that Sano is willing to trade its reputation for shortcuts. An experience this unsanitary and disappointing deserves more than a quiet dismissal from management—it requires accountability that shows customers their trust still matters.

I have always associated Sano with quality, but this location has redefined the name for me as a disgusting disappointment. During my visit, I discovered two long brunette hairs in my chicken Alfredo. When this was brought to the server’s attention, she initially offered to remove only the cake from the bill. We had to insist that the entrée be taken off, which required her to check with a manager—who never came to the table to address the situation. The rest of the food was equally disheartening. My Alfredo sauce was watery with an odd vinegar tang, and the chicken was dry and overcooked. My guest managed to eat part of her entrée, but her peanut smoothie was so unappealing she only had a few sips—it tasted like nothing more than cheap peanuts. Even the pistachio cake tasted overwhelmingly of monk fruit sweetener rather than pistachio itself, as though corners were cut on quality ingredients and masked with excessive sweetener. In the end, we still left paying $57 for a meal that went mostly untouched. The only positive was our server’s attentiveness to my food allergies. She was careful, thorough, and genuinely seemed to care about preventing cross-contamination, which is not something I take lightly. But that reassurance meant little once I was pulling hairs out of my meal. What makes this most frustrating is not just the food itself, but the way the situation was handled. For a restaurant I once trusted, this visit left me questioning whether standards have slipped so far that Sano is willing to trade its reputation for shortcuts. An experience this unsanitary and disappointing deserves more than a quiet dismissal from management—it requires accountability that shows customers their trust still matters.

Amazing taste, 5 star for the chef. Ariela and Karla perform the best service on town