Scratch Sandwich Company & Brunch

My wife and I just had brunch here and we had to laugh at how horrible our experience was. For starters our waiter was horrible. He was a nice person but he couldn't answer a single question we had without looking at his handheld and reading it so it took forever you get our meal ordered. When my wife asked if they could use clamato juice for her bloody Mary he had no clue what that was. Then she asked if it could be made dirty he had to bring the bartender out so she could explain what that meant and he spoke no English so we said nevermind make it normal. Then came the food and it was cold. Not even warm just cold. My Benedict had hardly any holindase sauce on it so I asked for extra and when I got it.... Again it was cold. I'm not sure what's happened here because it was a favorite of ours but I don't know if we will return now. The picture was taken after I put the egg on the other biscuit. Otherwise one half was dry with nothing on it. In response to the owner.. your response was much like our service.. late. I posted this review months ago so you would have no clue who our server was. Not trying to be rude. Just wish our experience was awesome like our first time. I hope you guys can figure it out and the best to you and all your staff

My wife and I just had brunch here and we had to laugh at how horrible our experience was. For starters our waiter was horrible. He was a nice person but he couldn't answer a single question we had without looking at his handheld and reading it so it took forever you get our meal ordered. When my wife asked if they could use clamato juice for her bloody Mary he had no clue what that was. Then she asked if it could be made dirty he had to bring the bartender out so she could explain what that meant and he spoke no English so we said nevermind make it normal. Then came the food and it was cold. Not even warm just cold. My Benedict had hardly any holindase sauce on it so I asked for extra and when I got it.... Again it was cold. I'm not sure what's happened here because it was a favorite of ours but I don't know if we will return now. The picture was taken after I put the egg on the other biscuit. Otherwise one half was dry with nothing on it. In response to the owner.. your response was much like our service.. late. I posted this review months ago so you would have no clue who our server was. Not trying to be rude. Just wish our experience was awesome like our first time. I hope you guys can figure it out and the best to you and all your staff

Pancakes were fluffy and tasted delicious. Avocado toast phenomenal. Barbacoa was ok. The server was nice she needs to make frequent check backs though. Bathroom were cute and clean. Tables were clean. Chill atmosphere.

Pancakes were fluffy and tasted delicious. Avocado toast phenomenal. Barbacoa was ok. The server was nice she needs to make frequent check backs though. Bathroom were cute and clean. Tables were clean. Chill atmosphere.

The food was delicious 🤤 and they have the best latte and the design is beautiful.. had a great time great atmosphere …