Went with a party of 8. We are an older group. Lets start with the food. 4 got burgers and fries. 1 a chicken sandwich and 1 had chicken fingers and 2 salads. We also had drinks. Food and drinks were good except for chicken fingers which were very dried out. The issue was our server. I think his name might have been Josh. He had dark hair. Anyway he was terribly slow. After waiting over an hour for our food and watching tables that came before us getting served we asked him where are food was. He said it was coming but we still waited at least another 15 min. Then we had to wait for the mayonnaise and ranch dressing that was ordered with our food so we could eat it. I decided to order dessert we had the beignets. This also took quite a long time. When I tasted the first one it was oily and doughy. I asked our server just to take off the menu since there was no time to remake them. I waited and waited for him to come with my bill. He finally came back and said "did the manager come talk to you?" I sad no. He left again for quite a while, came back and said the manager will take $2 off. No way I said. I only just tasted one and it wasn't good. So now I asked him to direct me to the manager. When I spoke with her she immediately removed them from my bill. Thank goodness after being there for over 2.5 hrs waiting we were finally able to leave. The place is also very crowded with not much room for seating especially a larger party. Had it not been for our server I would have given a higher score. However most in our group of 8 said the service was to slow and wouldn't go back.
Secret at Center Gastropub & Cocktail Bar
Excerpts
Went with a party of 8. We are an older group. Lets start with the food. 4 got burgers and fries. 1 a chicken sandwich and 1 had chicken fingers and 2 salads. We also had drinks. Food and drinks were good except for chicken fingers which were very dried out. The issue was our server. I think his name might have been Josh. He had dark hair. Anyway he was terribly slow. After waiting over an hour for our food and watching tables that came before us getting served we asked him where are food was. He said it was coming but we still waited at least another 15 min. Then we had to wait for the mayonnaise and ranch dressing that was ordered with our food so we could eat it. I decided to order dessert we had the beignets. This also took quite a long time. When I tasted the first one it was oily and doughy. I asked our server just to take off the menu since there was no time to remake them. I waited and waited for him to come with my bill. He finally came back and said "did the manager come talk to you?" I sad no. He left again for quite a while, came back and said the manager will take $2 off. No way I said. I only just tasted one and it wasn't good. So now I asked him to direct me to the manager. When I spoke with her she immediately removed them from my bill. Thank goodness after being there for over 2.5 hrs waiting we were finally able to leave. The place is also very crowded with not much room for seating especially a larger party. Had it not been for our server I would have given a higher score. However most in our group of 8 said the service was to slow and wouldn't go back.
The Secret should NOT be a secret!!! Food menu looked so good I didn’t know what to pick. We’ll definitely be back so I can try something different next time (even though the undercover shroom sandwich was amazing). Shelly was our server and was wonderful and even remembered it was my birthday and Tammy came over with a birthday cannoli. We will absolutely be back 🥰
The Secret should NOT be a secret!!! Food menu looked so good I didn’t know what to pick. We’ll definitely be back so I can try something different next time (even though the undercover shroom sandwich was amazing). Shelly was our server and was wonderful and even remembered it was my birthday and Tammy came over with a birthday cannoli. We will absolutely be back 🥰
We came here with my husband we wanted something different,new and support local business. We walked in and hostess told us that there is a wait unless we want to sit at the bar, we chose the bar. We walked in and there was a ton of empty tables for 2 people. I ordered chicken sandwich and my husband ordered the burger. Also we asked to substitute regular fries for truffle fries. Food came- his burger was supposed to be medium rare - well it was dry as a shoe and not seasoned very bland and not good. Nothing on a bun which makes the whole thing even drier. My chicken- breast just grilled with some balsamic on top and 2 tiny slices of mushrooms 🤯. Again dry bun which i had to put away and just eat chicken breast and choke on it that's how dry it was. Fries- tasted nothing like truffle with herbs. To me it seemed like regular fries and they brought side of parmesan for my husband but not for me. When I mentioned that to server she went back to the kitchen and brought me a side of oil and side of parmesan🤯. You might ask why we didn't say anything- 1st of all- no one asked how was our food!!!. 2nd we were hungry and most importantly- we just wanted to finish and get out of there to never come back!!!