I placed an order yesterday at 2:30, they close at 3 and reopen at 5. I order the Pad Thai with beef and vegetables. When I opened it at home, it was really disgusting. The vegetables were mushy and old, the broccoli was yellow, and the beef was all dried out with white spots on it. The entire meal was not editable. It looked disgusting!!! The pork fried rice was also dried out. I called them immediately and let them know. I asked for a refund since I had to throw it all out, before I left a review. They said they wouldn’t refund my dinner and said to go ahead and write a negative review. So here it is. Do not eat here. It looked awful and for a business not to offer a refund is really poor service.
Vegan Restaurant
Tao Thai
· $$$$ · newHanoverCounty · Strict-vegan verified
Fully vegan
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.
Excerpts
I placed an order yesterday at 2:30, they close at 3 and reopen at 5. I order the Pad Thai with beef and vegetables. When I opened it at home, it was really disgusting. The vegetables were mushy and old, the broccoli was yellow, and the beef was all dried out with white spots on it. The entire meal was not editable. It looked disgusting!!! The pork fried rice was also dried out. I called them immediately and let them know. I asked for a refund since I had to throw it all out, before I left a review. They said they wouldn’t refund my dinner and said to go ahead and write a negative review. So here it is. Do not eat here. It looked awful and for a business not to offer a refund is really poor service.
I had lunch here the other day. First time here. I ordered the fried gyoza (4 pieces) and the drunken noodles with pork. Everything was delicious. The place was not full, so I wondered why it took 17 minutes to get my entrée. I couldn't see the kitchen and didn't know if just one person was doing all of the cooking. Emma apologized for this. I had leftovers. My husband really enjoyed it. We will visit soon.
I had lunch here the other day. First time here. I ordered the fried gyoza (4 pieces) and the drunken noodles with pork. Everything was delicious. The place was not full, so I wondered why it took 17 minutes to get my entrée. I couldn't see the kitchen and didn't know if just one person was doing all of the cooking. Emma apologized for this. I had leftovers. My husband really enjoyed it. We will visit soon.
The food was absolutely delicious. The spring rolls were so much larger than I expected and the poke bowl was so fresh tasting. I enjoyed the egg drop soup as well and came out in a larger serving that I thought it would be!