The Power Plant Cafe

Ordered too good to go, and this is what came in the $4.99 bag. From a cost perspective, this is an incredible deal, these are some expensive cookies and ginger shots. That being said, if you don’t like health shots and oatmeal raisin cookies, this will not be a good offer for you. Unfortunately, I do not like either of those items but you can’t chose with too good to go. The cookies are shockingly good

Ordered too good to go, and this is what came in the $4.99 bag. From a cost perspective, this is an incredible deal, these are some expensive cookies and ginger shots. That being said, if you don’t like health shots and oatmeal raisin cookies, this will not be a good offer for you. Unfortunately, I do not like either of those items but you can’t chose with too good to go. The cookies are shockingly good

I reached out to Sam, the owner, via email before writing this but did not receive a response. On Nov11th I went to the cafe around 8:30pm to order "The Classic" smoothie. I ask the lady working there if she could make it with almond butter instead of peanut butter as I am semi-allergic to peanut butter. She finishes making the smoothie, I say thank you and start walking away. As I'm walking to the locker room I take a sip and instantly notice peanut butter is in the smoothie. I go back, mention the mistake, say why I can have peanut butter and ask for a new one. At this point it's fine, mistakes happen, and I didn't have enough to have a serious reaction, only losing feeling in my lips and tongue, I'll live. But out of nowhere she says "Next time say you want almond butter make sure to mention its because you are allergic to PB..the butters are stored right next to each-other and I'll make sure to focus on getting the right one." I'll be honest: I've never been blamed for someone's incompetence as I'm being wronged...If you go to a fast food restaurant where there is a kiosk to order food and you click to substitute an item, do you need to yell to the cooks in the back why you did that? No..you dont. She admitted she doesn't pay attention to orders, that the system is set up in a way where it can happen, and if it does.. it's my fault even though she admitted I did ask for almond butter from the beginning..is it really the customers fault when you didn't make what they asked for? She finishes the smoothie and says "Here's your smoothie." I don't say anything and just take it. Clearly annoyed; she follows me as I walk away and repeats, "Here's your smoothie, here's your smoothie, here's your smoothie." To this I respond "I heard you." I am not saying "thank you" to someone who just blamed me for their incompetence. I followed up by saying "Your last comment about me having to stress the importance of what I ask for so that you don't mess up is crazy, you should be able to make what people ask for no matter the reason why they ask for it." She mentioned that everything's alright because I got the smoothie I asked for, and repeated it can happen based on where things are stored behind the counter (sounds like the jars for each butter are right next to each other). I tried to explain this isn't a simple mess-up, should this happen to someone who had a more serious peanut allergy, there could be a more fatal consequence. She cut me off before I could say any of that. She asks if I go there often and then asks for my first name, which I had no problem sharing. I assumed she would share hers and then just apologize which is all I wanted to hear. But no, she never shares her name, instead with a smirk she says "What's your last name, I'll make sure my boss takes real good care of you." At this point I'm completely flustered/upset and walk away. Was that last question a threat? Making a mistake is one thing, it happens all of the time. Customer service roles can be miserable, especially at night, I'm incredibly sympathetic to that fact. And let's be real: I've been going to this cafe for a year..people have messed up before. But they apologize, make a new one, I say thank you, and it ends up being no big deal. But she was confrontational, antagonistic, negligent, and unwilling to apologize or admit wrongdoing. I have a brother that is deathly allergic to certain foods, I wouldn't want to think he could go somewhere where they sometimes "don't pay attention" to what they put in to his food. It was upsetting and downright disappointing. In short: She doesn't care about your order or your health. If you are allergic to certain foods you are rolling the dice going here..good chances it ends up in your drink. Just make sure to say "thank you" when you get sick.

I reached out to Sam, the owner, via email before writing this but did not receive a response. On Nov11th I went to the cafe around 8:30pm to order "The Classic" smoothie. I ask the lady working there if she could make it with almond butter instead of peanut butter as I am semi-allergic to peanut butter. She finishes making the smoothie, I say thank you and start walking away. As I'm walking to the locker room I take a sip and instantly notice peanut butter is in the smoothie. I go back, mention the mistake, say why I can have peanut butter and ask for a new one. At this point it's fine, mistakes happen, and I didn't have enough to have a serious reaction, only losing feeling in my lips and tongue, I'll live. But out of nowhere she says "Next time say you want almond butter make sure to mention its because you are allergic to PB..the butters are stored right next to each-other and I'll make sure to focus on getting the right one." I'll be honest: I've never been blamed for someone's incompetence as I'm being wronged...If you go to a fast food restaurant where there is a kiosk to order food and you click to substitute an item, do you need to yell to the cooks in the back why you did that? No..you dont. She admitted she doesn't pay attention to orders, that the system is set up in a way where it can happen, and if it does.. it's my fault even though she admitted I did ask for almond butter from the beginning..is it really the customers fault when you didn't make what they asked for? She finishes the smoothie and says "Here's your smoothie." I don't say anything and just take it. Clearly annoyed; she follows me as I walk away and repeats, "Here's your smoothie, here's your smoothie, here's your smoothie." To this I respond "I heard you." I am not saying "thank you" to someone who just blamed me for their incompetence. I followed up by saying "Your last comment about me having to stress the importance of what I ask for so that you don't mess up is crazy, you should be able to make what people ask for no matter the reason why they ask for it." She mentioned that everything's alright because I got the smoothie I asked for, and repeated it can happen based on where things are stored behind the counter (sounds like the jars for each butter are right next to each other). I tried to explain this isn't a simple mess-up, should this happen to someone who had a more serious peanut allergy, there could be a more fatal consequence. She cut me off before I could say any of that. She asks if I go there often and then asks for my first name, which I had no problem sharing. I assumed she would share hers and then just apologize which is all I wanted to hear. But no, she never shares her name, instead with a smirk she says "What's your last name, I'll make sure my boss takes real good care of you." At this point I'm completely flustered/upset and walk away. Was that last question a threat? Making a mistake is one thing, it happens all of the time. Customer service roles can be miserable, especially at night, I'm incredibly sympathetic to that fact. And let's be real: I've been going to this cafe for a year..people have messed up before. But they apologize, make a new one, I say thank you, and it ends up being no big deal. But she was confrontational, antagonistic, negligent, and unwilling to apologize or admit wrongdoing. I have a brother that is deathly allergic to certain foods, I wouldn't want to think he could go somewhere where they sometimes "don't pay attention" to what they put in to his food. It was upsetting and downright disappointing. In short: She doesn't care about your order or your health. If you are allergic to certain foods you are rolling the dice going here..good chances it ends up in your drink. Just make sure to say "thank you" when you get sick.

The warm protein drink was great. Avocado toast was fine, 6/10. The service on that particular day was extremely slow. They only had 1 person working there for a while and we ended up being there almost an hour for what we thought was quick service. I would say check to see how many people are working before you order if you're in a hurry.