To anyone reading my review, please know that what you see in the previous reviews about long wait times, slow/poor service, and average to low-quality food is absolutely correct. I was just here recently with my boyfriend. We had a reservation at 6:00 PM, arrived before 6:00, and didn’t leave until close to 9:00 PM—not because we were enjoying ourselves, but simply due to a lack of service. Our server took an extremely long time to take our order, and when the food finally arrived, it was incorrect. I’m honestly confused how someone orders mac and cheese and receives collard greens. My boyfriend’s order was also completely wrong. On top of that, we weren’t given utensils, so even after waiting all that time for food, we couldn’t eat it. You spend more time waiting than anything else, and for what? My salmon was dry, like it had been cooked too long, and my potatoes were cold. How do you wait over 40 minutes for food and receive it cold? To make matters worse, they automatically charge an 18% gratuity. A tip is supposed to reflect service, and based on our experience, that charge did not feel fair or deserved. The whole place feels disorganized. I don’t know who owns this establishment, but the management is doing a very poor job. I will say the entertainment, idea, and overall concept are great—but the execution, especially on the restaurant side, is not there. If you value your time, your money, and basic service, I strongly suggest going somewhere else. At the very least, think twice before spending your hard-earned money here.
The Rhoyal Bistro Live
Excerpts
To anyone reading my review, please know that what you see in the previous reviews about long wait times, slow/poor service, and average to low-quality food is absolutely correct. I was just here recently with my boyfriend. We had a reservation at 6:00 PM, arrived before 6:00, and didn’t leave until close to 9:00 PM—not because we were enjoying ourselves, but simply due to a lack of service. Our server took an extremely long time to take our order, and when the food finally arrived, it was incorrect. I’m honestly confused how someone orders mac and cheese and receives collard greens. My boyfriend’s order was also completely wrong. On top of that, we weren’t given utensils, so even after waiting all that time for food, we couldn’t eat it. You spend more time waiting than anything else, and for what? My salmon was dry, like it had been cooked too long, and my potatoes were cold. How do you wait over 40 minutes for food and receive it cold? To make matters worse, they automatically charge an 18% gratuity. A tip is supposed to reflect service, and based on our experience, that charge did not feel fair or deserved. The whole place feels disorganized. I don’t know who owns this establishment, but the management is doing a very poor job. I will say the entertainment, idea, and overall concept are great—but the execution, especially on the restaurant side, is not there. If you value your time, your money, and basic service, I strongly suggest going somewhere else. At the very least, think twice before spending your hard-earned money here.
The fried green tomatoes ($18) and drink (amaretto cutie pie $16) were delicious! I also ordered the grit bowl with catfish ($26) The menu did not include any description for the catfish and grits. I was unaware that the grits came with a Cajun gravy. Had I known that in advance, I would NOT have ordered that. Also, the fish did not taste like catfish! I had someone else taste the "catfish" and they immediately said "that's not catfish". Others at the table said it looks like tilapia and compared my "catfish" to someone else's fried catfish at the table...... there was no comparison. Side note, I tasted my friend's wings and they were really good.
The fried green tomatoes ($18) and drink (amaretto cutie pie $16) were delicious! I also ordered the grit bowl with catfish ($26) The menu did not include any description for the catfish and grits. I was unaware that the grits came with a Cajun gravy. Had I known that in advance, I would NOT have ordered that. Also, the fish did not taste like catfish! I had someone else taste the "catfish" and they immediately said "that's not catfish". Others at the table said it looks like tilapia and compared my "catfish" to someone else's fried catfish at the table...... there was no comparison. Side note, I tasted my friend's wings and they were really good.
I've got nothing but 10's across the board for Rhoyal Bistro Live. Great food, ambiance, cocktails and food. I had the salmon. Skillet, Oysters, Bloody Mary, Blue Margarita, Red Beans and Rice and Brussle Sprouts. Everything was delicious. I'll definitely be back soon.